Are you passionate about providing outstanding customer service? Then our Claims Adviser role, starting on the 2nd February 2025, could be just what you are looking for!
As part of our Christchurch based Claims team, and as one of our Claims Adviser Superstars, you will join our Claims Adviser Team, tasked with the lodgement and management of our clients' Claims. You’ll be talking with our clients on the phone daily - answering queries, problem solving and ensuring we are delivering the best possible claims outcomes for both our clients and FMG.
Since 1905, FMG has had its roots firmly planted in rural New Zealand, which is why you’ll find that we're different when it comes to insurance. Now over 100 years later, we’re still 100% New Zealand owned and the country’s leading rural insurance specialist. As a mutual we invest profits back into the business to keep our premiums competitive for clients. As an employer, we invest in our people to foster a working environment that promotes achievement and celebrates success!
About You
We are looking for people who are passionate about providing outstanding customer service and want to play a key part in an engaged and supportive team!
To be successful in this role, you will have:
* A professional, client-focused approach to all tasks;
* Proven experience in managing a portfolio or workload successfully;
* The ability to prioritise, problem-solve and juggle multiple priorities while staying cool, calm, and collected under pressure;
* Clear and confident communication skills;
* Strong analytical skills and sound decision-making skills;
* A positive and enthusiastic attitude, with a never-ending commitment to the client.
At FMG, we know our success is because of our people. So, when you join our team, it's our priority to make sure you're well looked after and feel a part of the FMG Culture. Along with an opportunity to kick start your career, FMG also offers free life insurance and income protection, a 4% company contribution to superannuation, flexible working practices, five paid professional development days, two paid wellbeing days, annual salary reviews, and a paid give back day every year – among many exciting benefits.
This is a great role to continue and advance your career within the insurance industry, with plenty of opportunity to learn and grow! So, if you want to work within a great team, in a role that will challenge you and open up doors for future opportunities within FMG, then make it happen - Apply now!
Applications close at 5pm on Sunday, 8th December 2024. Please note we will review applications continuously and set up interviews as needed.
#J-18808-Ljbffr