Job Title: Temp Customer Service Advisor Salary: £23500 - £12.02 per hour Location: Central Sheffield Hybrid - 3 days office, 2 days home Full Time Hours 9 till 5 or 8 till 4 Elevation Recruitment Group is excited to partner with a renowned Sheffield-based software company to recruit a Temporary Customer Service Advisor. This role offers a fantastic opportunity for a dedicated individual to become part of a vibrant and forward-thinking team on a 2 month contract. As a Customer Service Advisor, you will be the first point of contact for customers, providing excellent service and support. This role requires strong communication skills, a customer-focused attitude, and the ability to handle enquiries efficiently and professionally. Customer Service Advisor Key Responsibilities: Handle customer enquiries via phone, email, and chat, ensuring prompt and accurate responses Provide product information and support to customers Resolve customer issues and complaints in a professional manner Maintain up-to-date knowledge of company products and services Log and manage customer interactions in the CRM system Collaborate with other departments to ensure customer satisfaction Customer Service Advisor Requirements: Previous experience in a customer service or support role, preferably within software Experience with high volume calls and Live Chat Excellent communication and interpersonal skills Strong problem-solving abilities and a customer-focused attitude Ability to work independently and as part of a team Experience with CRM systems is a plus If you are a customer-focused professional looking for a temporary role, please apply