Premier Senior Administrator - Salary circa £30.000 Are you someone who has excellent technical understanding of customer needs? Do you love delivering trainings and do you have exceptional presentation skills? If so, we're looking for someone like you A bit about the job: This role involves supporting daily team activities to enhance the customer experience and streamline the customer journey by managing processes, systems, and interactions. You will work closely with internal teams to address customer concerns efficiently and ensure timely resolutions. The position is essential for supporting our High Net Worth (HNW) proposition, ensuring seamless service and operational excellence for HNW clients. You will provide administrative support to both HNW clients and advisors, helping maintain strong relationships and efficient service delivery. Your contributions will play a key role in achieving the company's HNW growth goals by 2025 through excellent customer support and process management. Skills and experience we're looking for: Knowledge of Aviva Protection UK limited products. Technical understanding of High-Net-Worth customers Demonstrate the ability to identify customers' needs and service these accordingly. Confident in creating and delivering presentations to various groups of people. Ability to create and deliver trainings What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary circa £30000 (depending on location, skills, experience, and qualifications) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email tovivien.gergalyaviva.com