Who we are is what we do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers. Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities. Why should you be part of our success story? A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies. We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide. After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader. Duties and Responsibilities: Ensures customer excellence. • Lives the company’s values and service standards with regards to customer interaction. • Adheres to business processes and systems to meet the company’s quality requirements. • Takes personal accountability for service excellence. • Adheres to the companies work standards. Information security • Understand their role within the organisation from an information security perspective and commit to protecting the organisation’s security information assets. Finance • Ensures cost savings and efficiencies in area of accountability. Self- development • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations • Prepare personal development plans in conjunction with manager and implement in line with business requirements. Teamwork • Collaborate with Technical Management, Business Stakeholders as well as Technical Teams to create a clear vision of our business milestones. • Work with business stakeholders and technical teams to ensure that Support tickets are handled within SLA’s or communicate as early as possible where this will not be possible. Finance • Ensures cost savings and efficiencies in area of accountability. Self- development • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations • Prepare personal development plans in conjunction with manager and implement in line with business requirements. Teamwork • Collaborate with Technical Management, Business Stakeholders as well as Technical Teams to create a clear vision of our business milestones. • Work with business stakeholders and technical teams to ensure that Support tickets are handled within SLA’s or communicate as early as possible where this will not be possible. Product Owner/Project Management • Work with stakeholders and development teams to translate business requirements into Work Items in Azure DevOps • Act as Primary liaison between development team and Business • Participate in grooming sessions with the Project Manager and Development teams to ensure work items meet the defined definition of ready and where not possible revert to BA and Product Manager to gather addition requirements / detail. • Work with stakeholders and development teams to translate business requirements into Work Items in AzureDevOps • Act as Primary liaison between development team and Business • Participate in grooming sessions with the Project Manager and Development teams to ensure work items meet the defined definition of ready and where not possible revert to BA and Product Manager to gather addition requirements / detail. • Translate the business requirements received from the BA’s and Product Manager into understandable work items for execution by the development team. • Work with the Product Manager and Project Manager to keep Work Items up to date and relevant. • Manage internal stakeholder expectations with regards to the delivery of the product roadmap. • Manage backlog prioritisation in conjunction with the Product Manager. • Drive planning sessions to ensure product road map delivery and communicate to internal stakeholders if product road map delivery is in jeopardy and identify solutions to mitigate risks. • Estimate and plan in conjunction with the head of development, product delivery resource requirements. • Track and iterate product requirements over the development lifecycle. Administration and reporting • Build out self-service reporting and data analytics capability to give visibility of how development is tracking against Business Milestones Experience: • Excellent project management skills and previous experience as a Product Owner/Manager, particularly within an agile software development environment, is favourable. • A good understanding of the Kanban framework and Agile methodologies • Knowledge on creating specifications and tickets. • Good product ownership skills, including managing product backlogs, managing business milestones and ensuring tickets have relevant level of detail. • Strong IP on the PaySpace platform highly advantageous. • Proficient comprehension of developmental terminology (advantageous). Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Provided computer equipment tailored to your role Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including WeWork access where available At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include deel.com and other acquired company emails like payspace.com and paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruitingdeel.com of the nature of the accommodation that you may require, to ensure your equal participation.