Job Description – Admin & Service Desk Manager
Salary: £42,000 - £50,000
Our client designs, installs, maintains, and supports high-level security solutions, with headquarters located in Hertfordshire.
As an independent, privately-owned company with over 25 years of experience, our client acts as a dedicated security partner to their clients, offering advice, the latest technology, a professional service, and an unbeatable client experience.
Exciting opportunity for a reliable and competent Admin & Service Desk Manager to join their team.
MAIN DUTIES
* Overseeing & assisting with daily admin tasks
* Invoicing, Reconciliation & Accounts overview (XERO)
* Maintenance Renewals
* Working closely with the Operations Manager on daily tasks
* Assisting in admin & ad hoc duties
* Overseeing & assisting with Service Calls
* Overseeing & assisting Purchasing & Statements
* Opening New Works within Simpro
* Assisting with Draft Quotes
* Vehicle/Fleet Management
* Booking hotels/flights/parking for working away
* Overseeing & Organising Permits
* Keeping documentation up to date in line with accreditations
REQUIREMENTS
Previous industry experience in a similar role
Experience with Word & Excel
Experience with Xero
Highly organised
Ability to multitask in a busy environment
Excellent written and verbal communication skills
EXPERIENCE IN THE FOLLOWING
Xero Accounting
Simpro CRM Software
Security Industry
NSI Gold Accreditation
Safe Contractor
Service Desk
PACKAGE
Based at our client's HQ Office – Hatfield
Annual Leave – 30 days including Bank Holidays
Private Healthcare (upon successful completion of 6-month probation)
Pension scheme (upon completion of 3-month employment)
Mon to Fri – 8am – 5pm (40 hours per week - 1-hour lunch break)
Annual Salary - £42-48k (Dependent on experience)