Who we are Our Hotels We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience. Treasured by guests. Cherished by employees. Celebrated worldwide. Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else. Reference 2023-4285 Hotel The Dorchester Division & Department Rooms - Spa Job Title Spa Therapist Contract Type Permanent Status Full time Position Overview We care about your career and are known for having the absolute best people in the industry. When you join us as a Spa Therapist you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll get As a Spa Therapist at The Dorchester, here are just some of the great benefits you will receive: Fantastic Employee bonus scheme and Excellent Service charge Complimentary stays including breakfast across the Dorchester Collection Hotels 50% F&B discount at selected bars and restaurants within the Dorchester Collection Vibrant Social events that bring employees together including Summer party and Winter ball Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others. £1000 bonus when you recommend a friend Access to immediate well being advice, because We Care about our employees What you'll do You'll love what you do and take pride in delighting our guests: Our Spa Therapists are responsible for taking exceptional care of our guests and providing an excellent standard of a wide range of spa treatments which include variety of massages and beauty treatments as well as facials and nails polishing. This will also include retailing skin care to guests, completing consultation forms accurately and maintaining high standards in their treatment room in accordance with spa standards all to ensure our guests receives nothing but the best experience. Sometimes our guests have special requests involving requesting their preferred therapist, or the way in which they prefer to have a treatment performed or changing their mind at the last moment. Our spa therapists take this in their stride and have a high level of intuition and empathy. Sometimes our guests join us to celebrate special occasions and most of these requests are fulfilled by our Spa Therapists. The items shared are the essence of a day in the life of a Spa Therapist, but we'll make sure you are provided with specifics on how we care for our hotel. What you'll bring Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Spa Therapist you’ll have the opportunity to bring these to life and continue to create our legacy. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfortably communicate in this language. Job Location United Kingdom Location 53 Park Lane, Mayfair W1K 1QA London