Job summary An exciting opportunity has arisen to join the Corporate Governance team who are a highly motivated and enthusiastic team as the Governor and Membership Engagement Officer. To work with the Trust Secretary and Deputy Trust Secretary to support the Trusts Governors and Members to fulfil their general duties. The successful candidate will have a knowledge of, and experience in, organising public/patient/stakeholder engagement, events management, meetings, communications and public relations techniques, approaches and procedures. Interview Date: 18 November 2024 37 hours 30 minutes/week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy. Main duties of the job The ideal candidate must have: The ability and confidence to engage with a diverse group of stakeholders to build effective relationships both within and outside of the organisation. Degree level of equivalent relevant work experience/qualifications and an understanding of corporate governance. Knowledge of, and experience in, organising public/patient/stakeholder engagement, events management, meetings, communications and public relations techniques, approaches and procedures. Experience in the provision of high-quality Board level administrative support, including high quality minute-taking at corporate meetings. Please refer to the Job Description and Person Specification for the essential and desirable criteria for the role. About us Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion. We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally. We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare. Please see attached information on what Staff Benefits we have to offer at our Trust. We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups. Date posted 18 October 2024 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year per annum Contract Permanent Working pattern Full-time Reference number 317-2024-42-25-DR Job locations Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Job description Job responsibilities To support the Trust Secretary and Deputy Trust Secretary to ensure that the Council of Governors and their associated Working Groups are properly constituted, operated and supported. To support the Trust Secretary with the development and delivery of a Governor and Member Engagement Strategy, and to support the Trusts Governors and Members to fulfil their general duties as defined in the Trusts Constitution. To provide a high quality, effective and efficient administrative service to the Trusts Governors, Members and potential Members To work with the Trust Secretary and the Deputy Trust Secretary to ensure that effective relationships between the Board of Directors, Council of Governors and Trusts membership are maintained. To support the Trust Secretary with delivery of the overarching corporate governance service provision for Governors and Members to ensure compliance with the Trusts regulatory framework. To provide training and education on the role of Trust Governors and Members where required. To prepare reports for Council of Governors meetings and Governor Working Groups. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Job description Job responsibilities To support the Trust Secretary and Deputy Trust Secretary to ensure that the Council of Governors and their associated Working Groups are properly constituted, operated and supported. To support the Trust Secretary with the development and delivery of a Governor and Member Engagement Strategy, and to support the Trusts Governors and Members to fulfil their general duties as defined in the Trusts Constitution. To provide a high quality, effective and efficient administrative service to the Trusts Governors, Members and potential Members To work with the Trust Secretary and the Deputy Trust Secretary to ensure that effective relationships between the Board of Directors, Council of Governors and Trusts membership are maintained. To support the Trust Secretary with delivery of the overarching corporate governance service provision for Governors and Members to ensure compliance with the Trusts regulatory framework. To provide training and education on the role of Trust Governors and Members where required. To prepare reports for Council of Governors meetings and Governor Working Groups. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Person Specification Qualifications & Education Essential Degree level or equivalent relevant work experience/qualifications. Desirable Specialist qualification or CPD in public relations or equivalent. Knowledge & Experience Essential Knowledge of public/patient/ stakeholder engagement, events management, communications and public relations techniques, approaches and procedures. Provision of high-quality Board level administrative support, including high quality minute-taking at corporate meetings. Engaging with a wide range of stakeholders at all levels both within and outside an organisation Organising Council of Governor meetings and events and the associated logistics. Organising Membership events and the associated logistics. Understanding of corporate governance. Experience of communicating with different audiences and different backgrounds and communicating sensitive issues and complex information in appropriate ways Experience of delivering engagement and involvement related projects. Experience of organising and facilitating meetings, events, PR activities/campaigns Desirable Secretarial/administrative experience in the NHS within clinical and/or corporate services Communications/marketing experience, including social media. Developing and delivering development and improvement programmes. Working with Governors and Members or elected representatives e.g. councillors. Understanding of the NHS and the way it works Knowledge of the Data Protection Act and General Data Protection Regulation Knowledge of Equality & Diversity regulations. Skills & Abilities Essential Establishing and maintaining good stakeholder relationships (internal and external). Understanding of digital communication methods, including electronic and social media IT literate across Microsoft Suite including spreadsheets (Excel). Standard Keyboard skills Ability to develop personal credibility with managers. Ability to provide a proactive and high-quality customer focused service. Strong interpersonal skills, for effective working with colleagues and internal customers. Ability to manage conflict and sensitive situations and to communicate effectively both verbally and in writing. Excellent organisational skills. Ability to work on own initiative and prioritise work and meet deadlines. Ability to build and maintain effective working relationships both within and outside an organisation. Ability to work independently, manage own workload and prioritise tasks Ability to think outside the box Interpret and analyse complex data for communication to key stakeholders and decision makers within and outside the Trust. Presentation skills (including use of Microsoft PowerPoint). Ability to deal with constant interruptions. Person Specification Qualifications & Education Essential Degree level or equivalent relevant work experience/qualifications. Desirable Specialist qualification or CPD in public relations or equivalent. Knowledge & Experience Essential Knowledge of public/patient/ stakeholder engagement, events management, communications and public relations techniques, approaches and procedures. Provision of high-quality Board level administrative support, including high quality minute-taking at corporate meetings. Engaging with a wide range of stakeholders at all levels both within and outside an organisation Organising Council of Governor meetings and events and the associated logistics. Organising Membership events and the associated logistics. Understanding of corporate governance. Experience of communicating with different audiences and different backgrounds and communicating sensitive issues and complex information in appropriate ways Experience of delivering engagement and involvement related projects. Experience of organising and facilitating meetings, events, PR activities/campaigns Desirable Secretarial/administrative experience in the NHS within clinical and/or corporate services Communications/marketing experience, including social media. Developing and delivering development and improvement programmes. Working with Governors and Members or elected representatives e.g. councillors. Understanding of the NHS and the way it works Knowledge of the Data Protection Act and General Data Protection Regulation Knowledge of Equality & Diversity regulations. Skills & Abilities Essential Establishing and maintaining good stakeholder relationships (internal and external). Understanding of digital communication methods, including electronic and social media IT literate across Microsoft Suite including spreadsheets (Excel). Standard Keyboard skills Ability to develop personal credibility with managers. Ability to provide a proactive and high-quality customer focused service. Strong interpersonal skills, for effective working with colleagues and internal customers. Ability to manage conflict and sensitive situations and to communicate effectively both verbally and in writing. Excellent organisational skills. Ability to work on own initiative and prioritise work and meet deadlines. Ability to build and maintain effective working relationships both within and outside an organisation. Ability to work independently, manage own workload and prioritise tasks Ability to think outside the box Interpret and analyse complex data for communication to key stakeholders and decision makers within and outside the Trust. Presentation skills (including use of Microsoft PowerPoint). Ability to deal with constant interruptions. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)