Job Description
Role Purpose
Due to the continued growth of our Residential business and with new sites starting this year we are currently recruiting for a Lettings Negotiator. This person will be a specialist in Lettings and new-build lettings. The principle role of the Lettings Negotiator is to ensure that our New Development sites are rented with maximum effect and professionalism.
Key Responsibilities
• Ensuring professional and effective relationships with the clients ensuring the highest levels of service at all times
• Ensuring all Lettings leads are followed up as soon as possible whilst recording all information on the internal system
• Ensuring accurate information is conveyed to prospective tenants and their external agents in accordance with current legislation
• Taking ownership to develop product knowledge and site layout always liaising with the client / site manager ensuring current knowledge of the development
• Achieve and exceed weekly and monthly targets
• Maintaining a professional and customer-service focused approach at all times
• Must be able and willing to assist with the various housekeeping aspects of the role such as meeting and greeting clients, checking the show apartments for any maintenance issues requiring attention, e.g., light bulbs needing replacement and generally assisting wherever is necessary.
Person Specification/Requirements
• Strong experience in residential lettings, preferably on site in a BTR development
• Good knowledge of the London, and in particular the West London residential market
• Track record of consistently achieving targets
• Detailed working knowledge and understanding of relevant industry legislation
• Good IT skills (Word, Excel, MS Outlook).
• Excellent communication skills, both verbally and in writing
• Good interpersonal skills and ability to quickly form professional relationships with colleagues and clients at all levels of seniority
• Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
• Maintains a positive attitude towards routine tasks
• Accurate and exceptional attention to detail
• Pro-active and enjoys working autonomously and as part of a wider team
• Confident and assertive where required
• Flexible approach to work
• Understands and appreciates the importance of using discretion
Working at CBRE
When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.
Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do—from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing.
At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it’s like to work at CBRE, visit Life at CBRE
About CBRE
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.
Equal Opportunities
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations