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We are actively seeking a dedicated Branch Supervisor to partner with our current Branch Manager and gain the experience and skills necessary to eventually take on the role as he approaches retirement. This is an exciting opportunity to grow within our thriving business!
As the Branch Supervisor, you will support our daily operations and ensure that our customers receive exceptional service and the highest quality products. You will foster a positive work environment and oversee various activities at the trade counter, focusing on managing stock levels, assisting customers, and driving operational efficiency to meet daily and monthly targets.
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* Location: %location%
* Type: %contract-term%
* Salary: %salary%
* Deadline: %deadline%
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Key Responsibilities
* Supervise daily operations at the trade counter to guarantee customer satisfaction and efficiency.
* Lead, motivate, and develop your team, providing support and guidance to enhance performance.
* Manage stock levels and maintain an organised inventory to ensure product availability.
* Provide expert advice to customers on UPVC building supplies, assisting them with product selection.
* Accurately process customer orders, ensuring timely deliveries and pickups.
* Address customer inquiries and resolve concerns professionally and promptly.
* Uphold company policies and procedures to maintain a safe and productive work environment.
What are we looking for?
* Proven experience in a supervisory role within the building supplies or a similar industry.
* A valid UK Driving License with no endorsements.
* Strong leadership skills with the ability to effectively motivate your team.
* Excellent customer service skills and a friendly, approachable demeanour.
* Ability to manage multiple tasks and priorities in a fast-paced environment.
* Exceptional organisational skills and attention to detail.
* Basic proficiency in computer systems and inventory management software.
This is not just a job; it's your chance to advance your career in a supportive and dynamic environment. You will have endless opportunities for development and impact within our branch.
We are an equal-opportunity employer
Diversity and inclusion are essential to us at GAP and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and with equal opportunity to succeed.
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