Area Manager/Matron In the role you will be responsible for covering the Manchester/Lancaster area, your base centre can be agreed upon appointment. Job Summary As the Area Manager / Area Matron, you will lead and manage a cohesive area team in the delivery of a safe and sufficient blood and component supply, across several blood donation teams. Committed to and holding all to account for the delivery and continuous improvement of an excellent donor experience, maximising donor loyalty and retention through leading and managing several blood donation teams within a specific area. Main duties of the job You will lead and manage an area team in the delivery of an essential frontline service and be responsible for the delivery of efficiency and sufficiency strategic targets within your area. You will be accountable for achieving all key performance indicators through visible, confident and assured leadership and performance management. You will be a visible leader who will set and promote the behaviours required to deliver an excellent donation experience You will be committed to the delivery and continuous improvement of an excellent donor experience, maximising donor loyalty and retention. You will undertake the role and responsibilities of the Blood Donation designated Responsible Person (RP) for a named blood centre (s) as described in the Blood Safety and Quality Regulations 2005. You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice. About You Experience and Knowledge Substantial management and leadership experience in a clinical environment at a senior level Demonstrable evidence of successful improvement in service delivery and implementation of change. Experience in managing and motivating people to deliver corporate strategy and business objectives. Extensive experience of working with budgets and the use of financial/activity information. Experience of patient/donor experience and satisfaction initiatives. Knowledge and experience of leading on either clinical or compliance audits. Knowledge of patient safety initiatives and strategies and risk management Experience of mentorship, coaching and presentation of educational materials Experience of managing clinical environments within a regulatory framework e.g., the Blood and Safety Quality Regulations, Care Quality Standards and Good Manufacturing Guidelines Experience of working with information technology using Microsoft Office packages (Word, Excel and PowerPoint), or equivalent Systems Qualifications and Training Educated to master s level as demonstrated either by academic qualification or supported by extensive management and leadership experience at a senior level. Evidence of commitment to continued learning and application in practice. Substantial experience of managing clinical environments within a regulatory framework e.g. the Blood and Safety Quality Regulations (BSQR), Care Quality Standards and Good Manufacturing Guidelines (GMP). Knowledge and understanding of the requirements of the (BSQR) and (GMP). Hold a full and valid UK driving licence with no more than 6 points? About Us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community. What we offer: NHSBT promotes flexible working opportunities where the role will allow. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years. NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions We ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role. Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process. This vacancy will close at 23:59 on Sunday 2 nd February. Interviews are anticipated to be held Week Commencing 17 th February subject to confirmation. For informal enquiries please contact Name: Claire Luker Job Title: Head of Region-North Contact Details: Claire.Lukernhsbt.nhs.uk