JOB TITLE: Security Officer LOCATION: The Dolphin Centre, Poole PAY RATE: £12.94 per hour SHIFT PATTERN: Tuesday to Saturday 1900-2315, 20 hours per week OVERVIEW OF JOB DESCRIPTION An opportunity has arisen at the Legal & General owned Dolphin Shopping Centre in Poole, for a Security Officer to join our team working for ABM on a full Contract. 20 hours contract per week, Working Tuesday to Saturday 1900-2315 hrs. This contract includes days, late evenings, and some weekends. Opportunity for overtime and holiday cover. Main Duties & Responsibilities: · Maintain a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel. · Provide a security contact for customers and staff. · Provide excellent customer service. · Deter anti-social behaviour, theft and criminal activity. · Liaise with the Police and management when required. · Complete reports by recording observations, information, occurrences and surveillance activities. · Deal with any difficult situations that arise in a safe and professional manner. · Always appear polished and professional and always adhere to the Dolphin shopping centre/ABM uniform and grooming guidelines. Key Skills and Experience Required · SG or DS licence essential. CCTV desirable. · A full five-year checkable employment / education history. · Experience in corporate / retail security is desirable. · Experience in customer service is desirable. · Good organisational skills. · Excellent communication skills are required both written and verbal. · Computer skills to include basic knowledge of MS Office. · Valid First Aid at Work certificate desirable. · Well presented, and high grooming standards. · Outgoing and friendly with a can-do attitude. · Reliable & punctual. · Reference ID: 20 Hour Contract you will work 4.25 hour shifts 5 times a week. · Job Types: Part- Time, Permanent HEALTH & SAFETY RESPONSIBILITIES · Always follow Group and company policies and procedures. · Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. · Use all work equipment and personal PPE properly and in accordance with training received. · Report any issues or training needs to your Line manager and /or via your divisional incident reporting system. NOTE All security personnel are required to be vetted in accordance with Guidelines on Security Screening (BS7858) covering a period of five years. Failure to accurately and fully disclose work history may be detrimental to gaining employment with ABM. You will need to be able to evidence a minimum of 5 year’s written work history – this evidence needs to include any gaps of over 31 days and periods of self-employment. Successful candidates will be vetted by ABM before employment is confirmed. ABM take the vetting process extremely seriously and have a dedicated team who validate employment and investigate gaps. For this, candidates who are invited for an interview must be able to provide a full 5 year or back to schoolwork history, accounting for any gaps and proof of right to work, address and SIA DS licence. Failure to provide this evidence will result in ABM not being able to comply with the BS7858 Standard (the British Standards Institution for screening individuals employed in a security environment) and therefore no offer of employment is able to be made Benefits We’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our careers page ABOUT US ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 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