Job Description Residence Manager
Edinburgh
Fulltime – Permanent
We are looking for a Residence Manager to join our team responsible for the operational activities within our scheme compromising of 238 en-suite and studio bedrooms in the heart of Edinburgh.
As Residence Manager, you will be responsible for delivering the best possible experience for our customers and ensuring the delivery of cost-effective facilities and maintenance services.
Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. We have been operating for over 35 years and currently have 14 operational student accommodation schemes in 10 major cities, with additional impressive projects currently under construction.
Role outline:
To manage and motivate the team to operate New Park student accommodation, providing a high-quality service for customers
To instruct the site team regarding Health & Safety, data protection & current legislation
The role will involve handling partnership agreements with large external institutes and meeting all the relevant SLA’s and KPI’s
To support hospitality & customer service functions to include presentation of communal ...