We have an exciting opportunity in our busy reception team on a part-time basis. We are looking for someone for 20 hours per week. This is a varied and demanding role providing services to patients at first point of contact with the practice, supporting the clinicians as well as the wider practice team. This is a role that continues to develop and is essential to the practice. The role involves dealing with patients over the phone and in person as well as associated administration.
Main duties of the job
We are looking for candidates ideally with previous experience of working at a GP surgery in a reception setting and ideally used SystmOne IT system. The candidate will need to be flexible, empathetic and have great communication and IT skills.
About us
Measham Medical Unit is a friendly, well-established and supportive GP practice based on the outskirts of North West Leicestershire, providing services to patients in North West Leicestershire, Staffordshire, Derbyshire and Warwickshire. We have 15,600 patients registered with us.
Job responsibilities
To be responsible for undertaking a wide range of reception duties including but not limited to, greeting and directing patients, effective use of the appointment system, booking appointments using a variety of methods including our AI triage system. This is a varied and demanding role providing services to patients and being the first point of contact.
Person Specification
Experience
* Experience of working in a GP surgery in a reception setting or have reception experience, and ideally will have used SystmOne IT system.
* Experience of working with the general public.
* Experience of administrative duties.
Qualifications
* Educated to GCSE level A to C or equivalent including Maths and English.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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