Job summary This is a great opportunity for an experienced administrator with a willingness to learn various IT systems and an interest in screen data reports covering various expense claim circumstances for the Resident doctors. Main duties of the job For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most. About us Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey. Date posted 28 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year pro rata Contract Permanent Working pattern Full-time Reference number 185-407-9538 Job locations Royal Devon and Exeter Hospital Barrack Road Exeter Devon EX2 5DW Job description Job responsibilities For more information on the Job Description and Responsibilities please click the link below. More detail about the role The post holder will provide, comprehensive and professional responses to the more complex & challenging relocation and mileage queries from Resident doctors in training whilst ensuring that NHSE policies/procedures, and guidance are adhered to. It would be beneficial for the successful candidate to be confident in managing IT systems and running reports from various databases. The post holder should have high attention to detail and multi-tasking skills. They would have; an understanding of confidentiality and good customer care skills; with excellent communication in written, verbal & organisational experience. It would be helpful if the successful candidate has experience of engaging in challenging conversations with clinicians regarding complex expense claims. The post holder would work within normal office hours but on some occasions would have to work flexible hours to cover Resident doctors events or Clinical Examinations as required within the team. Candidates should be highly efficient in the use of Databases, Microsoft Office; including Word, Excel, Outlook, MS Teams and PowerPoint. Please note, this vacancy may be closed at any time if sufficient applications have been received Working Pattern: 37.5 hours per week Interview Date: To be confirmed. For further information please contact: Nina Bossa, Medical Education Manager, email: nina.bossanhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Job description Job responsibilities For more information on the Job Description and Responsibilities please click the link below. More detail about the role The post holder will provide, comprehensive and professional responses to the more complex & challenging relocation and mileage queries from Resident doctors in training whilst ensuring that NHSE policies/procedures, and guidance are adhered to. It would be beneficial for the successful candidate to be confident in managing IT systems and running reports from various databases. The post holder should have high attention to detail and multi-tasking skills. They would have; an understanding of confidentiality and good customer care skills; with excellent communication in written, verbal & organisational experience. It would be helpful if the successful candidate has experience of engaging in challenging conversations with clinicians regarding complex expense claims. The post holder would work within normal office hours but on some occasions would have to work flexible hours to cover Resident doctors events or Clinical Examinations as required within the team. Candidates should be highly efficient in the use of Databases, Microsoft Office; including Word, Excel, Outlook, MS Teams and PowerPoint. Please note, this vacancy may be closed at any time if sufficient applications have been received Working Pattern: 37.5 hours per week Interview Date: To be confirmed. For further information please contact: Nina Bossa, Medical Education Manager, email: nina.bossanhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Person Specification General Requirements Essential See job description text above, and (where applicable) you can download a copy of the full job description Desirable See job description text above, and (where applicable) you can download a copy of the full job description Person Specification General Requirements Essential See job description text above, and (where applicable) you can download a copy of the full job description Desirable See job description text above, and (where applicable) you can download a copy of the full job description Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Devon University Healthcare NHS Foundation Trust Address Royal Devon and Exeter Hospital Barrack Road Exeter Devon EX2 5DW Employer's website https://royaldevon.nhs.uk/ (Opens in a new tab)