Cartwright and Butler are seeking a motivated and enthusiastic IT Apprentice to join their dynamic team. This role involves providing IT support to all staff and internal users. The ideal candidate will be passionate about technology, eager to learn, and committed to delivering high-quality technical solutions.,
* Act as the central point of contact for users experiencing hardware and software issues.
* Maintain day-to-day critical systems to ensure all are operational and any issues are promptly resolved.
* Develop and deliver value-adding management information.
* Provide urgent and ad hoc IT issue resolution throughout the business.
* Support flexible and weekend work occasionally required, such as when upgrading systems., The successful candidate will undergo a comprehensive training program designed to support personal development and long-term career aspirations, which includes:
* One-to-one core skills training.
* Team training on specialist skills and applications (e.g., WMS).
* External software and hardware training as needed (e.g., Microsoft, ITIL, BCS).
* Group training on soft skills such as presentation, negotiation, time management, train the trainer, and commercial strategy development.
* Option to have a senior management mentor.
Proficiency in hardware and software, including IT infrastructure, databases, and email systems.
* Familiarity with Windows Operating Systems and Microsoft Office 365 products.
* Understanding of Networks (LAN & Wireless).
* Knowledge of Multimedia & Communication technology (telephone systems, mobiles, etc.).
* Experience with printers.
* Capability to provide technical solutions via telephone, remotely, and in person.
* Personal Skills
* Demonstrated ability to quickly learn and adapt to new technologies.
* Strong ability to prioritise tasks effectively.
* Excellent communication skills.
* A proactive "get things done" attitude.
At Cartwright & Butler, exceptional taste is a cherished tradition. For over 115 years, our family has been crafting unparalleled teatime delicacies, guided by the same high standards set in our original kitchen in a terraced house in Yorkshire. Our company thrives on a deep-seated passion for food that brings joy. We refuse to offer low-fat options, avoid calorie counting, and will never compromise on flavour. We focus on the richest, creamiest, and most crumbly treats, as that is what elevates good food to greatness. Although the world has evolved since our business's inception in the early 1900s, our commitment remains unwavering: delivering the most delightful treats that create joyful moments every day.
Join the Cartwright & Butler team and kickstart an IT career with hands-on experience and professional growth opportunities!