Duties will vary from team to team butmay include the following: Pro-actively support All Age Continuing Care (AACC) Lead Administrator and Business Manager in the provision of business support to the NHS All Age Continuing Care team and (in some areas integrated Quality functions). This will include providing business, secretarial and administrative support Completion of activities to ensure that the NHS All Age Continuing Care processes run efficiently and within mandated timescales Responsible for completing the administration functions for the referral, assessment and review process (including Complex Care, Continuing Healthcare Assessments, Fast Track referrals, Retrospective applications and Funded Nursing Care) Responsible for the booking of assessments, including ensuring that the appropriate documentation has been provided and quality checked for accuracy Responsible for ensuring the timely arrangement of initial and review assessments for clients including diary management of assessors Responsible for ensuring that all outcomes have been issued to referrers and clients/representatives Attend team, relative, panel and retrospective meetings, to take and transcribe detailed minutes and reports To deliver work in a timely manner ensuring adherence to National Framework timescales Supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary for the Head of Service and Business Manager To communicate on a daily basis, both verbally and in writing with team colleagues (clinical and non-clinical), clients / representatives, care providers and other health and social care agencies, providing and receiving sensitive information. Develop good working relationships with care providers, Local Authority Colleagues and colleagues from other NHS bodies. The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation. This role may include weekend working when required.