NOC Manager
Location: Greater Manchester (Hybrid working)
Shift Pattern: Mon-Fri (9-5)
Salary: £65k - £70k
Role Profile
The NOC (Network Operations Centre) Manager is responsible for overseeing the daily operations of the NOC team, ensuring the continuous monitoring, maintenance, and management of the organization's IT infrastructure.
This role involves leading a team of NOC engineers and technicians, ensuring system uptime, managing incident responses, and optimizing network performance to meet the organization's service level agreements (SLAs).
The NOC Manager will also collaborate with other departments to support and enhance the organization's IT services
Skills and Experience
Experience in a Support Desk/NOC environment
Strong People Management skills
Strong performance management skills including coaching and building high performing teams
Experience in a technical environment. Ideally in IT or Telecommunications company with network / WIFI support
A strong technical understanding of network technology such as SD-WAN
ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy