Are you an experienced project manager passionate about delivering exceptional results? This is an exciting opportunity to join a dynamic organisation at the forefront of the L&D industry. We're looking for a driven individual to lead large-scale programs, working closely with cross-functional teams to exceed client expectations. If you thrive on innovation, quality, and collaboration, this role offers a chance to take your career to the next level. This hybrid role requires travel to their office 1-2 days per week.
Responsibilities
1. Lead and manage large-scale programs, ensuring projects are completed on time and within scope.
2. Develop and optimize processes for seamless program execution and consistent quality.
3. Coordinate schedules, manage resources, and oversee program timelines.
4. Utilize project management tools to track progress, maintain compliance, and meet milestones.
5. Proactively monitor quality and risks, addressing potential issues promptly.
6. Collaborate with account managers to streamline processes and deliver exceptional customer experiences.
7. Take full ownership of specific customer accounts when required, managing projects end-to-end.
8. Maintain precise documentation and provide regular updates to stakeholders.
Skills
1. Demonstrated success in customer-facing project management roles, with a focus on timely delivery.
2. Expertise in project lifecycle management and coordinating cross-functional teams.
3. Strong written and verbal communication skills, adept at conveying project details to diverse audiences.
4. Ability to prioritize and manage multiple projects in a fast-paced environment.
5. Analytical mindset with a proactive approach to risk management and problem-solving.
Experience
1. Proven track record in managing large-scale programs within a client-centric industry, ideally in Learning and Development or a related field.
2. Experience collaborating with internal and external teams to meet complex objectives.
Education
1. Relevant qualifications in project management, such as PMP, PRINCE2, or Agile certifications.
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