Fraud Advisor – Join a Major UK Bank. Location: Middlesbrough Pay: £12.48/hour Benefits ✨ We’re Hiring Are you ready to take the next step in your career? Our client, a leading UK bank, is looking for Fraud Advisors to join their team and help protect customers from fraud. If you’re a problem-solver who thrives in a fast-paced, people-first environment, this could be the perfect opportunity for you About the Role As a Fraud Advisor, you’ll play a key role in investigating fraud claims, supporting customers, and working alongside a dynamic, passionate team. You’ll get hands-on experience solving real-world problems, using cutting-edge tools, and building a rewarding career in fraud investigation. What You’ll Be Doing Investigate fraud claims and build detailed timelines of events. Work directly with customers to resolve issues while maintaining a professional, empathetic approach. Collaborate with other banks and institutions to prevent fraudulent activity. Make decisions in line with policies and regulations, ensuring fair outcomes for all. What We’re Looking For A passion for delivering exceptional customer service. Quick learners who adapt easily to fast-paced environments. Problem-solvers with great attention to detail and a desire to grow. Dependable individuals looking to build a career, not just find a job. Why Work With Us? Competitive Pay – £12.48/hour with Fortnightly Pay. Career Growth – Unlock opportunities for training and advancement. Work-Life Balance – 37.5 hours per week with a flexible schedule. Amazing Perks : Refer-a-Friend Bonus (£750 per referral). 29 days of annual leave (increasing with tenure). Health shield healthcare cash plan, private medical and dental insurance. Casual dress code, free parking, and on-site facilities. Schedule Full-time, permanent position: Shifts available between 8 am-10 pm, Monday to Sunday. Diversity & Inclusivity Our client is committed to creating an inclusive workplace that values diversity. Applications are welcomed from individuals of all backgrounds. (Please note: background checks, including credit and criminal records, are part of the recruitment process.) Start Date: 20 January