Do you have a natural ability to listen and hold genuine conversations, a strong communicator who would proudly be the first point of contact at Earlsdon Park Village, our luxurious Retirement Village based on the outskirts of Coventry? We are recruiting for 2 Receptionists who can take centre stage and join our team to support the village's commitment in delivering ExtraCare's mission of providing “better lives for older people” Earlsdon Park Village is not just a Retirement Village, it is home to over 350 residents who can live independently with access to community living and enjoy the excellent facilities the village has to offer. Benefits include: - 33 Days Annual Leave (FTE) Pro Rata for Part Time Enhanced Maternity & Paternity allowance Up to 9% employer pension contribution (5% employee) Blue Light Card discounts Attendance Reward Free Life Insurance Buy And Sell Holiday Cycle2work Scheme Free Use of Onsite Gym Role Details: - Position : Receptionist Hours : 1 x 34 hours per week, 1 x 25.5 hours per week Working hours will be between 8.00am to 17.00pm across 7 days a week on a rota basis. The 34-hour contract will cover 4 days out of 7 and the 25.5-hour contract will cover 3 days out of 7. Salary: £21,273 (34-hour contract). £15,912 (25.5-hour contract). Location: Earlsdon Park Village, Albany Road, Coventry, CV5 6JQ What will you do as our Receptionist: - Meet and greet visitors in a pleasant, friendly, and welcoming manner. Provide a friendly and helpful telephone service. Ensure all visitors & contractors can be accounted for in case of an emergency. Ensure reception area is kept tidy and report any shortfalls. With the Administrator, provide a typing and photocopying service and order stationery on a weekly basis. Set up systems to manage and keep accurate records of meeting room bookings. Take comprehensive messages for members of staff or residents, ensuring they are passed on. Train and guide residents, volunteers, or others to provide a competent service. Our ideal Receptionist will have: - Proven people skills with impeccable customer service and attention to detail Exceptional verbal and written communication skills Excellent organisational skills ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. We are committed to making our recruitment practices as fair and inclusive as possible for all. This includes making any reasonable adjustments or changes to support candidates throughout the recruitment process. Do not miss out Click ‘apply' now to make a difference to the lives of older people as our receptionist. Closing date: 31st December 2024 Interview dates : Ongoing until the post is filled. We reserve the right to close this advertisement early should we exceed the maximum number of applications. ExtraCare does not participate in the current UK Visa Sponsorship scheme, and we would not be able to facilitate sponsorship.