Permanent - Full Time
We are looking to recruit a Resident Liaison Officer to join our team in Peterborough.
About the Role
As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.
Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner.
About You
Candidates will have experience as a Resident Liaison Officer, ideally within social housing environment, coupled with the ability to establish and maintain effective customer relationships with residents from diverse backgrounds. Well organised and empathetic, you’ll have excellent verbal and written communication skills and will be IT literate. An interest in decarbonisation works and experience with the EasyBOP system would be beneficial but are by no means essential.
You must hold a valid UK driving licence.
Benefits
1. Profit Share Discretionary Annual Bonus Scheme
2. 26 Days Holiday & Bank Hols
3. Enhanced Pension Plan
4. Private Medical Insurance (Including 24hr GP)
5. Life Assurance
6. Sha...