IT Support Technician Location: Ringwood, Hampshire, hybrid home working. Salary: £22,308 - 23k, DOE, after probation Profit Share Benefits Hours: 37.5 hours per week full time The Package • Ongoing training and support • Company Profit Share (first £3,600 is tax free) • 22 days annual leave plus bank holidays, increasing with length of service. • Birthday as additional paid leave. • Additional paid leave (dependent on company performance). • Company sick pay policy. • Pension Scheme. • Private Medical Insurance including dental. • Free Parking • Hybrid Working • Progression opportunities. • Fresh fruit, the occasional pizza and a posh coffee machine Join us as an IT Support Technician Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. Our core services are support desk, on-site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including in other teams and departments. Join our friendly company, which has a great team and a positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company, and most recently we are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. IT Support Technician - The Role: You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. IT Support Technician - The skills you will need To succeed in this role, you’ll need a basic knowledge of IT troubleshooting and problem solving as well as experience within a customer service environment. This role is subject to a clear standard DBS check being received. If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please