At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, JustAddWater. Would you like to join a company that values its people, where you will be able to make an impact? Do you want to contribute to the wider community, with the support of a progressive and environmentally aware employer? We currently have a fantastic opportunity available for a Water Loss Asset and Metering Technician to provide an operational area-based in Cornwall and Plymouth, but regionally deployable. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £26,927 - £32,582 per annum plus a range of excellent company benefits rewards. About the role: As a Water Loss Asset & Metering Technician you will be based in the South West region, but regionally deployable, resource for the improvement and maintenance of company metering, flow technology and data collection across leakage and water balance gap reporting. Proactively minimise data failures, towards >90% regulatory DMA operability, and gather intelligence on supply system efficiency and water consumption components. You will also assist with activities, operational and reporting, towards successful company regulatory leakage performance. The role is aligned to a progression scheme which supports the development and training of individuals to become fully competent, accountable Water Loss Asset and Metering Technicians. Day to day you’ll be… Install and maintain metering and telemetry across all reporting DMAs; including sub-metering, Waste Water Treatment Works and commercial customers, to ensure the accuracy of essential network information to improve and enhance operational leakage performance. Install and maintain Service Reservoir metering and telemetry to ensure losses are monitored and minimised. Install and maintain meters and telemetry across other key reporting components for company leakage and water balance gap performance (for example commercial customers and company waste water treatment works). Manage own schedule of work and co-ordinate where necessary with other technicians to assist or gain assistance with complex metering jobs. Undertake training where required, developing specialist skills in flow metering and telemetry and providing expertise in maintaining regional flow data. Liaise with external contractors to ensure remedial work and repairs are completed to required timescales and budget. Maintain close working relationships with the Leakage Reporting team and Leakage Delivery teams to support achievement of current and future Leakage reduction targets. With the Water Supply Metering Team Leader, examine repeat asset failures to generate work programmes to drive reliability and availability of flow data. Champion the importance of accurate metering and data collection in all DWS activities. Participate in the appropriate network standby rota. To undertake any other reasonable tasks required to support the DWS and company vision. Participate in a clear Progression Scheme. What we’re looking for Essentials: · 5 GCSEs or equivalent in Maths, English and a Sciences subject National Water Hygiene Certificate NRSWA – Unit2 Relevant experience of working within leakage Experience of the use of modern leakage control techniques and equipment Relevant experience in Water Supply Networks Proven ability to work within a team environment but also on your own. Proven ability to communicate and liaise effectively with internal and external customers Good customer facing skills and ability to deal effectively with customers Reliable, punctual, thorough and committed to achieving the requirements of the role Ability to show resilience in a fast changing operational environment and flexibility to adapt to varied tasks at very short notice Ability to adjust to changes within the DWS team Adaptable and able to take on new skills which is essential in a continuous improvement environment Engagement with the Business to achieve targets. Full UK Drivers License A flexible approach to working hours which includes participation in a standby rotation. Desirables: NVQ Leakage Detection Level 2 / City and Guilds or ONC in relevant subject Confined Space’ awareness Technical understanding of hydraulic distribution systems or proven ability What's in it for you: At South West Water, we don’t all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people’s hard work and commitment, we offer an excellent range of benefits: Generous holiday allowance plus bank holidays Buy or sell annual leave to offer you extra flexibility Buy a bike and safety equipment tax-free, through our Cycle to Work scheme We offer free car parking at the majority of our sites Take up to 26 weeks’ additional maternity leave Share your parental leave and split your time off to care for your child how you choose Invest in Pennon Group plc through our employee share schemes We support our people by offering a free, confidential Employee Assistance Programme Look after your wellbeing with our Champion Health support platform Enjoy free eye tests and discounts on frames and lenses at Specsavers Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more A discretionary Bonus Competitive Contributory Pension And plenty more Closing Date: Wednesday 15th January 2025 If you are looking for a new challenge, please click apply now to be considered as our Water Loss Asset and Metering Technician - we look forward to receiving your application. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.