Company Overview
Alderley Homes is a premium housebuilder delivering luxury, high-quality homes in sought-after locations across the North of England. With a focus on craftsmanship, sustainability, and modern living, we create thoughtfully designed homes that blend contemporary style with timeless quality.
We are looking for an experienced Sales Consultant to join our team and manage the sales process for The Meadows, our stunning new development in Langho, Blackburn. This is a fantastic opportunity to be part of an exciting new chapter for Alderley Homes, helping buyers find their dream home while driving the success of a growing housebuilder.
About the Role
As a Sales Consultant, you will be the first point of contact for potential buyers, guiding them through the entire home-buying journey — from first enquiry to legal completion. You’ll be responsible for ensuring a seamless and enjoyable customer experience, managing reservations, sales transactions, and aftercare while working closely with solicitors, estate agents, and mortgage advisers.
This role requires exceptional communication skills, strong commercial awareness, and a passion for delivering outstanding customer service.
Key Responsibilities
Sales & Customer Management
* Manage the end-to-end sales process, from customer enquiries to legal completion.
* Conduct sales appointments, development tours, and reservations, ensuring buyers have all the information they need.
* Maintain regular weekly communication with customers to keep them informed at every stage of their purchase.
* Promote and sell finishing touches and optional upgrades to enhance the customer experience.
Administration & Reporting
* Maintain and update the Customer Relationship Management (CRM) system, logging the full customer journey.
* Liaise with solicitors, estate agents, and new homes mortgage advisers to progress sales efficiently.
* Ensure all sales transactions and documentation are completed accurately and in line with company policies.
Collaboration & Business Development
* Work closely with marketing, construction, and senior leadership teams to ensure the smooth running of sales operations.
* Monitor and report on market trends, competitor activity, and customer feedback to support business growth.
* Ensure that all marketing materials, pricing lists, and development information are up to date and accurately presented.
What You’ll Need
· Proven experience in new homes sales, property sales, or a related customer-facing role.
· Excellent communication skills, both written and verbal, with the ability to build strong customer relationships.
· Commercial awareness and a solid understanding of the local property market and competitors.
· Strong organisation and administration skills, with the ability to manage multiple sales transactions effectively.
· Customer-focused mindset, with a passion for delivering outstanding service.
· Proficiency in CRM systems and Microsoft Office Suite.
· Full UK Driving Licence is required.
Why Join Alderley Homes?
· Competitive Salary (DOE)
· Attractive Commission Structure
· Mileage Allowance
· Contributory Pension Scheme
· Career Growth & Development
· Exciting New Developments
Apply today by sending your CV and cover letter to emma.knight@alderley-homes.com