The post holders will be key members of the Divisional senior leadership team reporting to the Deputy Chief Integration Officer
The Divisional Managing Director will lead the Divisional Clinical Director & Divisional Nursing Director in providing high-level operational and strategic business planning and leadership to ensure that the Division provides high quality patient care and achieves its performance objectives. This will include ensuring high quality patient care, patient safety, clinical quality and governance, the delivery of agreed performance and financial objectives, and ensuring that the Division operates with the needs of patients as its highest priority.
The post-holder is managerially responsible for: -
·Divisional Delivery, Planning and Performance
·Daily Operational Oversight of all clinical services
·Performance management of Clinical Business Units
·Corporate access standard either UCR2, Discharges, Community waiting lists etc
·Emergency planning response and business continuity within area of responsibility
·General Managers and Deputy General Manager
Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagementin the 2021 NHS National Staff Survey.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.
LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme. Visit our Learning and Development page to find out more
1. Leadership and Management
Ensure that the shared organisational vision and strategic aims, values and culture of the Trust are actively promoted across the Division and that the post-holder provides clear leadership and is a role model for their delivery.
Ensure that Clinical Business Units are clear about what is expected and are working together in successful teams to achieve the Trust’s vision and strategic objectives.
Deliver safe, efficient, and effective delivery of care through the Management Teams, empowering teams to implement change and take decisions as appropriate.
Provide strong visible leadership across the Trust in partnership with the Clinical and Corporate Directors and their teams.
Provide professional leadership and support to the leadership teams.
Introduce new and innovative business management strategies to maximise organisational efficiency.
Lead the development of the divisional annual plans to deliver Trust and national targets, liaising where necessary with external stakeholders ensuring specialty and CBU annual plans.
Ensure that proposals put forward in the internal and external business planning cycle(s) are consistent with the Trust’s short to medium-term operational objectives and priorities. All proposals will be required to demonstrate the best use of resources and that implementation will be consistent with the national development of services.
With the Divisional Clinical Director and Divisional Nurse lead on improving all aspects of outcomes, safety and experience for patients.
2. Service Delivery, Business Management and Performance
Maintains regular access and contact with the Group Chief Integration Officer for matters relating to delivery issues and keeps the GCIO appraised of any concerns
Ensure regular contact and visible presence with all clinical areas to maintain a direct understanding of clinical priorities and patient/staff concerns and that formal communication channels are established within and between all areas
Develop a culture of openness which encourages innovation, creativity, and ownership of services to benefit patients and families
Establish effective professional, multidisciplinary relationships both within the Trust and with external partner organisations, The Group Executive Leadership Team and other Divisions in the Group
In collaboration with the Divisional Clinical Director and Divisional Nurse agree and implement a strategy for services which meet national strategy and standards which delivers the Trust Strategic vision
Participate in the delivery of a robust planning cycle to define the activity levels, capacity, systems and processes required to achieve all standards
Ensure that the Division and Clinical Business Units meet their budgetary management responsibilities whilst supporting them to respond to internal and external demands placed upon them
Ensure that the Division sets improvement goals which incorporate local, national and international benchmarks as appropriate and review progress against these
Ensure the Divisions objectives and priorities are in line with the Trust’s short to medium-term objectives and key performance targets
Develop and implement effective reporting arrangements across the Division to accurately record and monitor performance key deliverable and to pro-actively manage any variances
Ensure that appropriate operational arrangements are in place with independent sector providers as required
Support Clinicians to deliver service re-design projects that deliver improved clinical outcomes for patients, reduced waiting times and more efficient use of resources
Ensure robust emergency planning to provide resilience and management of internal/external incidents
3. Financial and Resource Management
Lead and ensure delivery of Divisional budget ensuring all financial Standing Financial Instructions are adhered to and budget control targets are met
To review and monitor financial performance and to hold delegated budget holders to account ensuring services remain within their delegated expenditure limit
Analysing cost pressures and putting in place budget monitoring plans
Ensure optimum use of staff within agreed expenditure targets and promote effective use of bank and agency nursing staff, providing safe nursing standards within agreed financial parameters
Ensure data quality standards and care records are maintained and use within all clinical environments and in accordance with information governance policy
Lead the annual budget setting process, to ensure that workforce plans are in line with financial planning, whilst maintaining workforce levels that deliver safe, high quality care
Lead the identification and delivery of Cost Improvement Programmes (CIPs) across the Division
To establish systems to oversee the financial improvement programme assisting in the formation and delivery of the programme
Meet corporate targets for budget management, patient activity and quality standards required to deliver corporate and divisional objectives
Ensuring the delivery of all agreed activity plans to deliver the agreed level of income associated with the Division
4. Governance and Risk
Ensure patient safety and experience is at the centre of planning, analysis and delivery
Ensure that the Trust employs robust risk management of all clinical and corporate objectives
Ensure that systems are in place to delivery accurate and timely statutory information (eg Data Protection and Freedom of Information)
5. Communication
Provide necessary, accurate and timely information to appropriate governance, delivery and transformation oversight groups
In conjunction with Corporate leads negotiate with external agencies to secure additional income for the delivery of performance targets and to agree supporting Service Level Agreements and 4 5. 6. 7. Infrastructure
Communicate the Trust vision, values and strategic aims and objectives both inside and outside the organisation
Ensure effective arrangements are in place to communicate on both operational and strategic issues with managers and clinicians across the Trust
Develop alignment with the clinical staff involving an understanding and appreciation of the Trust’s targets and business objectives
Work with Community, Social Care and Academic partners to ensure that delivery plans support the wider healthcare agenda
Develop effective working relationships with commissioners, NHS Improvement and NHS England
6. Human Resources
Promote a culture where staff feel empowered and accountable for the service they provide and managers are supported to lead, motivate and develop staff who feel valued and respected
Ensure that the Division has the appropriate leadership and management capability to ensure the delivery of organisational objectives and high quality patient care
Develop a high performing team of managers working within the Division who work to key performance indicators and who are held to account in terms of delivery
Responsibility for line management and personal development of General Managers and Deputy General Managers, focused on objectives which deliver the highest standards of patient care
Ensure that all staff in the department are regularly appraised and have set objectives and a Personal Development Plan.
Ensure the most efficient and effective deployment of all staff within their areas of management
Monitor, improve and maintain staff morale through effective communication leadership and consultation. Ensure teams benefit from effective application of Trust Policies relating to staff and training and development opportunities and CPD
Provide effective management control of all staff working in their areas through appropriate organisational structures and reporting mechanisms, ensuring statutory obligations for Health and Safety and Occupational Health are met in accordance with Trust Policy
To ensure that there is a plan to improve our staff survey results and to ensure appraisal and statutory and mandatory training compliance
Ensure all staff in the department work within the requirements of the European Working Time Directive.
7. Education and Teaching
Ensure that all staff in the department receive appropriate training and on-going development to enable them to competently and safely fulfil their roles
Ensure that the department provides opportunities for talent to be developed to ensure the department continues to improve
Promote a culture of lifelong learning.
8. Trust-Wide Responsibilities
Ensure the involvement of local people in planning and development of services, engaging and consulting as appropriate. Take necessary steps to engage with vulnerable and hard to reach groups to deliver equality of outcomes
Ensure appropriate communications with a range of stakeholders including the Executive team, Trust Board, commissioners, external media and other large groups. These may include the conveying of complex, sensitive or contentious information
The post holder is required to communicate highly complex clinical information when representing the Trust at court cases and communicate on behalf of the Trust in expressing the course of action taken by the service
Ensure that all staff and volunteers are aware of their own and the organisations roles and 5 responsibilities for safeguarding and protecting children, young people, and vulnerable adults. They must be competent to recognise abuse, respond appropriately and contribute to the processes for safeguarding accessing training and supervision as appropriate to their role
Participate in training commensurate with the role such as PREVENT, Mental Capacity & Deprivation of Liberty Acts
Undertake projects or with Trust-wide significance or application as requested by the Group Chief Integration Officer.
As a senior manager the post-holder will also participate in the Senior Manager on call rota and when needed lead the Operations Pressures Escalation Levels (OPEL) Framework within the Trust
This advert closes on Wednesday 5 Feb 2025