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Park Manager
Department: Site - Parks
Employment Type: Full Time
Location: Winnersh Triangle (Site)
Compensation: GBP 65,000 - GBP 85,000 / year
Description
MAPP is the UK's leading specialist in commercial property and asset management, with over GBP 30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.
MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.
Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.
At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.
Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.
This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you!
Title, Team and Role Summary
Title : Park Manager
Team : Site - Winnersh Triangle
Who Does This Role Report Into? Client Director
Role Summary / Purpose and Scope
The purpose of this role is to actively manage and assist the wider on site team in the leadership of the management of Winnersh Triangle and to deliver a first class service to both occupiers and clients. The main focus of the role will involve establishing a first class customer experience on the site as well as marketing the site and pursuing innovative ideas to promote the site as a scientific centre of excellence. It will also involve providing management leadership and taking accountability for the Landlord operations at the site. The role will be based at Winnersh Triangle 5 days per week
You will be responsible for managing all operations, budgets, compliance, marketing, external positioning and exposure of the site within the industry in addition to supervising the operational teams and ensuring that the highest standards of customer services, management, maintenance and service are maintained, whilst having due regard to expenditure and current legislation. The role will involve taking responsibility for the authorisation of all compliance, promotional works, marketing budgets and high-level operational activity
Skills, Knowledge and Values
Skills (People & Technical)
* Oversee and manage site communications with occupiers, wider community and client.
* Seeks to improve and enhance the delivery of client service.
* Monitors budget performance at high level across the park
* Foster relationships with the wider community including local authorities and govt bodies, local business community and local and business community.
* Leads from the front, supports and identifies change and controls and enhances change management, represents Mapp and clients values.
* Ensures compliance with the highest standards, policies and procedures. Working with the site teams and client to achieve this and helping set a strategy for the year in conjunction with the wider senior team.
Values & Behaviour
* Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
* Self-management, including showing initiative, being proactive and meeting deadlines.
* Embracing change including technology
* Engaging with the big picture.
* Great service delivery, including working in partnership with internal and external individuals and good written and verbal communication.
* Achieving results and prioritising work.
* Innovative solutions and problem-solving.
* Developing self and others, with willingness to learn.
Experience and Salary
Level of Experience / Certifications:
* 5 years experience of working in a similar multi-asset role
* Proven experience in similar environment is essential
* Marketing experience
* Compiling and managing large service charge budgets
* Experience managing teams of 2 or more
Working Hours: 9am - 5.30pm Monday - Friday
Salary Range (Based on Experience)
GBP 65,000 - GBP 85,000 per annum, depending on experience.
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