The Role We are seeking a Branch Support Coordinator to deliver effective administrative support to our Birmingham branch. Playing a vital role within the department this is is a diverse position, ideal for an experienced administrator. Reporting to the Branch Support Manager, you will contribute to a well established and friendly administration team. The Customer You will be part of one of Fortem's largest Social Housing contracts, Birmingham City Council. This is an expanding £50m Repairs & Maintenance, Capital Works and Retrofit contract and the largest social housing contract in Europe. We are responsible for over 22,500 properties in the Birmingham area including low, medium and a significant number of high-rise blocks. This is a fast paced, focused and dedicated contract which we have been re-awarded 3 times and we are very proud to be able to support this exceptional client. Duties and responsibilities Handle general administrative tasks. Organise and maintain permits. Attend meetings as a minute taker, ensuring accurate and timely notes. Raise purchase orders for subcontractors. Manage job completions using Castleton software. Assist with compliance tasks. What you will need Essential: Previous experience in an administration role Excellent IT skills including the use of Microsoft Office Strong written and verbal communication skills Experience in managing a challenging workload whilst maintaining high standards. Desirable: Experience working in the Social Housing sector Experience of using systems such as Castleton Benefits Competitive salary based on experience with profit related bonus 25 days annual leave bank holidays your birthday off (34 days total) Sick pay 26 weeks full pay maternity leave Annual pay reviews 8 weeks full pay paternity leave Up to £3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System Private healthcare and dental care Cycle to work scheme Discounted gym memberships at national and local gyms Retail and mobile phone provider discounts Free parking Who we are We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. Please apply with your updated CV or contact us at the Recruitment team. Note for Recruitment Agencies: We have an agreed PSL, we do not accept speculative CV's from agencies. If speculative CVs are sent, no fee will be applicable