Responsibilities:
1. Manage an agreed caseload of clients, providing appropriate advice and assistance in accordance with professional standards and internal quality requirements.
2. Process cases on a timely and cost-effective basis.
3. Ensure that billing takes place promptly and that outstanding balances are collected as soon as feasible.
4. Develop and maintain good client and commercial contact relationships and enhance the firm's client base by effective liaison with existing clients, agents, and introducers.
5. Use the correct procedures and systems to manage cases effectively and in accordance with the firm's standards and legal requirements.
6. Manage own work allocation, productivity, and quality of work with minimum supervision. Self-motivated and willing to take responsibility for organizing own activities to ensure that all targets and quality standards are met.
7. Copes effectively in demanding circumstances.
8. Demonstrates good time management, adopting a flexible approach to work.
9. Shows persistence and commitment to completing tasks and objectives.
10. Delivers work output to the required standard.
11. Pays attention to detail and quality of work.
12. Demonstrates a commitment to improving working practices and supports the firm's plans and policies.
13. Ability to build and maintain working relationships with others and act as a role model for the values of the firm.
14. Operate effectively as part of a team, encouraging others to contribute ideas and seek improvements.
15. Coach and support individuals to improve performance.
16. Willing to offer help to all colleagues to ensure the firm's success.
17. Understand the importance of business targets and how they impact on their responsibilities.
18. Consider the cost and profit implications of proposals and decisions.
19. Make sound commercial judgments based on issues key to the success of the business.
20. Know when to seek guidance or further input from others before taking action.
21. Check that information is accurate and complete.
22. Look for new solutions to problems as well as tried and tested methods.
23. Able to express yourself both orally and in writing in a clear and constructive way.
24. Willing to ask questions, listen to others' views, and accept advice.
25. Willing to contribute ideas and seek improvements.
26. Good client/introducer handling skills both by telephone and face to face.
Experience Required:
1. Essential:
2. Relevant degree or equivalent and post-graduate qualification(s).
3. Qualified Solicitor, CILEX, Licensed Conveyancer or sufficient experience in the field to justify non-qualification.
4. Recent practical experience of working in the legal profession.
5. Proven track record in Conveyancing client case management and fee earning.
6. Recent experience of handling client enquiries both face to face and by telephone.
7. Desirable:
8. Working knowledge of case management systems.
9. Computer and software literate with good keyboard skills.
10. Demonstrates a commitment to personal development.
Salary: Salary is dependent on experience, but we do need a person with a good amount of experience.
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