Job Description We are looking for a Team Member to join our Chill2 Cafe & Bar team Chill2 is an artisan coffee-led concept with a passion for offering the highest-quality drinks, food and unforgettable experience for our customers. It is relaxed enough to sit in the morning with a coffee and transforming into an elegant setting for enjoying a local craft beer or a glass of wine in the evening. If you are lucky you may find yourself enjoying one of our special live music nights. Chill is a state of mind centred on specialty coffee roasted by artisans, fresh food inhouse hand-prepared, inspiring and inviting product merchandising, social influence and partnerships in food and drinks produce. The essence of Chill2 lies in simplicity, authenticity and honesty. Do these resonate with you? Are you passionate about connecting with people? Are you adept at cultivating a lively and dynamic atmosphere in our Café & Bar? If you answered yes to these questions, we'd love to hear from you. We will support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Your missions will be: Welcome the guests and ensure that the service is handled very well Delivering an excellent service to our customers and insuring the quality of service is achieved in the breakfast, the coffee shop and the bar Ensures the working areas are clean Handles any guest complaints and/or remarks provides a response as soon as possible Complying with Food Safety regulations Take food and drinks order and provides support to the breakfast Listen to the guest at all times; strive to answer all requests from the guests as quickly as possible, ensuring that the service provided to the guests will win their loyalty to return to the hotel and the Chill 2 Café and Bar Has an impeccable attitude which conveys the image of the brand and hotel Passionate for the success of the hotel Attention to detail and quality Willing to embrace changes