Tour Reservations Manager – SCD Tours Worldwide
Job Overview:
We are seeking a Reservations Manager to join our SCD Tours team, playing a pivotal role in delivering our European and UK driving tours. This role requires experience in high-end travel, exceptional organisational skills, and a keen eye for detail. While a passion for cars is not essential, prior experience in the luxury travel or hospitality sector is preferred.
Supercar Driver Tours are an integral part of our membership experience, offering over 10+ tours annually across the UK and Europe. As we continue to scale and enhance our tour offering, we’re looking for a dedicated professional to help us maintain our reputation for excellence.
Each year, we deliver:
•5+ European Tours
•5+ UK Tours
•Bespoke white-label tours for clients
Joining a small, ambitious team, you’ll work alongside some of the biggest brands in the automotive space, delivering exceptional experiences and ensuring we remain market leaders in this niche.
Company Overview:
Supercar Driver is the leading community for Supercar owners in the UK, hosting over 150 events each year for a membership of 1400+ owners, collectors and drivers. Highly regarded as a leading brand within the automotive sector in the UK, affiliated with global brands and organising leading events such as Secret Meet.
Our values are built around community, excellence, and unforgettable experiences. Events are at the heart of what we do, and this role plays a crucial part in our continued growth. Our tour clients are all members of Supercar Driver and we go that extra mile for our community. The company has been trading fifteen years in 2025 and approaching an exciting phase of development and growth.
Duties:
Reservations & Logistics:
* Manage all hotel contracts, rooming lists, and reservations for UK, European & Bespoke Tours
* Oversee reservations and day-to-day operations
* Ensure a smooth booking experience for all guests. Manage all client bookings via our member area including upgrades, special requests
* Handle VIP client communications to ensure a seamless and luxury experience from start to finish
* Book and oversee all team accommodation and logistics
* Coordinate transportation and vehicle logistics for European tour
* Attend European tours in a hosting capacity where possible
* Drive efficiency through the business and processes
Financial & Administrative Oversight:
* Oversee the tour budget alongside the Tour Manager
* Maintain detailed spreadsheets for planning and execution
* Ensure all payments, deposits, and contracts are managed efficiently
Skills & Qualifications:
* Proven experience in luxury travel, hospitality, or event reservations
* Proficiency in spreadsheets (Excel, Google Sheets) and budget management
Personal Attributes:
* Highly Organised: Ability to manage multiple tours simultaneously, often working two years ahead.
* Meticulous Attention to Detail: Ensuring every aspect of the tour, from reservations to logistics, is flawlessly executed.
* Proactive & Solutions-Oriented: Able to anticipate challenges and find efficient solutions in a fast-paced environment.
* Strong Communication Skills: Able to liaise professionally with high-net-worth clients, luxury hotels, and global partners.
* Customer-Focused Mindset: Dedicated to delivering VIP experiences and ensuring guest satisfaction.
* Adaptable & Resilient: Comfortable working in a dynamic, high-pressure environment, including occasional travel.
* Team Player: Works well within a small, ambitious team, supporting colleagues and maintaining a positive working environment.
Job Details:
Job Type: Full-Time, Permanent
Schedule: Monday - Friday, Hybrid Working
Salary: £37,500
Benefits: Company Pension, Company Events
Location: Must have the right to work in the UK