Expat Compensation & Payroll Consultant
Job Type: Permanent
Location: Slough
Salary: £Negotiable + Bonus + Benefits
The Background:
This employer of choice is actively seeking an addition within their expatriate compensation & payroll team. The successful candidate will be responsible for the day-to-day service delivery to customers. This includes supporting the activation of new services and ensuring an excellent customer experience. You will also work closely with customers to help identify improvement areas and implement new processes according to their operational needs.
The Role:
You'll be responsible for the following:
* Facilitate the end-to-end monthly data and compensation management process; to include
collecting, processing, and distributing data and payroll instructions.
* Conduct first level review of customer deliverables, e.g., customer reporting, data management.
* Prepare and deliver management information reporting e.g., cost reporting, accrual management.
* Ability to liaise with customers and provide them status updates and ensure reporting is
understood and can be processed, where required.
* Handle customer queries and report to management level, where required.
* Identify areas of risk or scope opportunity and report to management level, where required.
* Support with implementing new systems and processes during activation.
* Liaising with 3rd parties to ensure a smooth and efficient transfer of data.
* Assist with broader company projects/initiatives, as required.
* Perform User Acceptance Testing and contribute to Development of System Capabilities.
The Person:
The successful candidate must have:
Previous experience in handling expatriate compensation and payroll issues
Proactive management of workload and working to deadlines.
Ability to work collaboratively with customers and support team members to achieve right outcomes.
Project management and service delivery experience.
Excellent verbal and written communication skills.
Ability to articulate and apply logical decision-making.