After Sales Specialist (Construction)
£25,000 - £29,000 + Training + Progression + Quarterly Bonus + Pension + Company Benefits package
Burton-upon-TrentAre you from an After Sales / Technical Support background or similar within a Construction environment looking for a stable Monday to Friday role focused on Customer Support within a Building Company known for their great working environment and employee benefits including quarterly bonuses?As the go-to person for providing After-Sales support you will be tasked with managing your own desk and maintaining clear customer interaction channels and providing technical support on Roofing products where needed.You will receive full training and development in the Companies specialist Roofing product range and be given the reins to manage your own workload ensuring customer satisfaction and support whenever needed.The Role:* Customer Interaction: Address customer inquiries* Technical Problem Solving: help to resolve technical issues* ERP System Management: Efficiently manage service orders and maintain accurate records within ERP systems.* Rewarding Work Environment: Thrive in a role that offers a competitive salary package, including a 10% quarterly bonus based on clear and achievable KPIs.The Candidate:* Experienced in technical support or after-sales roles, ideally within the construction or manufacturing sectors.* Demonstrates strong communication and problem-solving skills, with a proficiency in ERP systems....