Band 5 Nurse and Band 2 Healthcare Support Worker recruitment is centralised, meaning when you apply you will be considered for a number of roles across the Trust. If you have any questions please email: nursing.careers@ouh.nhs.uk.
Job overview
* Work as a member of the Endoscopy Department Administrative Team to provide daily assistance to clinical staff within the department. A patient pathway coordinator’s duty is to book Endoscopy procedures within the patient’s clinical wait time and within priority order whilst meeting daily team targets.
Main duties of the job
* To add incoming referrals to the waiting list on EPR within 24 hours and pass for clinical triage where necessary.
* To schedule endoscopy admissions on EPR, assigning appointment dates appropriately in accordance with clinical priority and waiting times, liaising with the patient and ensuring they have all relevant information.
* Liaise with multidisciplinary teams to ensure all relevant arrangements are in place ahead of admissions.
* Ensure close monitoring of the planned surveillance patients to avoid any delay of their Treatment by Date (TBD).
* Check all lists are fully booked to maximum capacity and if necessary, utilising any empty slots at short notice where possible.
* Validating the PTL on a daily basis and attending weekly patient tracking list meetings and making sure what’s discussed and delegated is actioned.
* To share responsibilities of the different systems within Endoscopy such as email accounts, e-requesting, e-RS (electronic referral system) amongst the wider admin team.
* Liaise with and book appointments for patients requiring an Endoscopy, via the 2 week wait system, choose and book, direct referrals, inpatients and other routes.
* Using the EPR system to ensure patient pathways are accurate.
Person specification
Education
* Good standard of Education with a minimum of 5 ‘C’ grade GCSE’s (inc English Language and Maths)
* Computer Literate
* High standard of spoken and written English
Experience
* Excellent interpersonal and communication skills
* Evidence of positive approach to working in complex environments
* Keen to further own training and development
* Ability to prioritise
* Familiarity with NHS performance
Work Values
* Good organisational skills
* Experience of working in a customer focused environment
* Excellent attention to detail
* Hard working with a motivated enthusiastic attitude
* Ability to work independently and within a team
* Ability to prioritise and work to deadlines
COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. While COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated.
Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks.
No unsolicited recruitment agency telephone calls or emails.
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