Job IntroductionLead the Luxury Operations teams, developing and managing a high performing team in Luxury Packaging and/or Wet/Dry Goods Warehousing, and being the champion of continuous improvement: focusing on right-first-time product quality, zero safety incidents and full compliance to all required standards and regulations.Main ResponsibilitiesLead and develop Luxury Operations teams to achieve high performance and engagement, meeting key performance indicators while fostering collaboration in line with company values. Ensure compliance with Health & Safety, BRC, Environmental, and Customs regulations, and proactively address safety risks. Support the development and execution of both the packaging and distribution short and long term plans, aligned with company objectives. Create and implement improvement plans to enhance operating costs and efficiency, ensuring successful execution. Ensure product quality meets standards by maintaining compliant processes, equipment, and training. Provide support and training to staff, fostering a culture of continuous improvement and addressing skill gaps promptly. Build and maintain strong relationships with internal and external stakeholders to achieve shared goals. Manage the budget for your area, optimizing variable and fixed costs for maximum benefit. Oversee and report on KPI deliverables, leading actions to meet targets.Our Ideal CandidateWe seek a proactive, self-sufficient leader with a strong background in operations management. You excel in driving team performance, ensuring compliance with all regulations, and maintaining high product quality whilst making safety a top priority. A self-starter, you effectively develop and implement both shorter and longer term plans, to improve efficiency and reduce costs. You have a proven ability to build strong stakeholder relationships, manage budgets, and monitor KPIs, while fostering a culture of continuous improvement. What we offer:We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.Private Healthcare and Doctor@Hand (remote GP service).Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues. Our Life Assurance cover is a multiple of eight times your annual basic salary.Product allocation so that you can enjoy our fantastic portfolio of brands.Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.Learning resources to help you be your best self.