Summary
The apprenticeship role involves working independently & in a team to support sales, marketing, and events. You'll handle specific tasks related to the role and general office duties. This includes improving administrative services by refining processes and contributing to new ideas, always aiming for continuous improvement and productivity.
Annual wage
£13,750 a year
Training course
Business administrator (level 3)
Hours
9am - 5pm (1-hour unpaid lunch). Days TBC.
35 hours a week
Possible start date
Wednesday 30 April
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
If you're eager to build a fulfilling career in a dynamic, fast-paced team environment, our Apprenticeship Scheme could be the perfect opportunity. Designed for those interested in administration, this 18-month program offers the chance to work towards a Level 3 Business Administrator qualification while gaining hands-on experience in office administration. You'll learn the fundamentals of the role, earning as you learn and working alongside experienced professionals.
Based in our Marketing department, you’ll support key areas like business development, marketing, and events, while benefiting from exceptional training and support. With one day a week dedicated to study, fully funded by the firm, this role offers a fantastic first step into an office-based career.
Main duties will include:
Planning & Organising:
* Working with the activity lead, take responsibility for completing administrative/data processing tasks, manage priorities and organise own workload to successfully meet deadlines
* Working in a positive and approachable manner, manage the expectations of colleagues at all levels whilst undertaking duties
* Organise meetings and effectively manage diaries for the team and wider stakeholders
* Take minutes during meetings where appropriate and progress the necessary outcomes of these meetings
* Assist with the set up and pack-down of events, both internally and off-site, working closely with the senior events executive
* Manage and update the networking activities calendar requesting details from colleagues as necessary
* Participate in regular team meetings and department training sessions
* Support the department with updating their schedules and department planners
Processes:
* Understand the processes relating to invoicing, processing client data and the full event cycle
* Take a clear interest in seeing that projects are successfully completed and internal requests from colleagues are handled appropriately
Record & Document Production:
* Produce accurate records using the most appropriate IT package
* Update and review databases, record information and produce limited data analysis where required
* Assist with presentations and proposal documents linked to the department requirements and in accordance with the firm’s brand guidelines
* Maintain records in accordance with the team’s needs and in compliance of firm’s procedures
* Maintain stock levels of literature and promotional items
Where you’ll work
Cartergate House
26 Chantry Lane
Grimsby
DN31 2LJ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
TEC PARTNERSHIP
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Business Administrator Level 3 Standard
* A bespoke programme of technical and vocational training
* Functional skills in maths and English (if applicable)
More training information
This apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the apprenticeship.
Requirements
Essential qualifications
GCSE in:
* English (grade 4/C)
* Maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
Other requirements
Prior to applying please ensure you are able to get to and from this workplace within the operating hours Please be aware as the first part of the process you will be asked to complete a Learner Form and online assessments in English and Maths. You will receive one to one Information, Advice and Guidance with one of the Learner Engagement Team.