Senior IT Engineer
Location: Nottingham
Salary: £40,000 +
We are a leading company based in Nottingham, known for providing exceptional IT services and support to a diverse range of clients and internal teams. They are looking for a highly skilled and experienced Senior IT Technician to join their team and play a key role in managing and maintaining their IT infrastructure, providing support, and mentoring junior team members.
Key Responsibilities:
* Provide expert technical support for hardware, software, and network issues across the company or client base.
* Lead and manage IT projects, including installations, upgrades, and system migrations.
* Monitor and maintain IT systems, ensuring maximum uptime and performance.
* Troubleshoot complex IT issues and ensure prompt resolution to minimise downtime.
* Administer and maintain Windows and Linux servers, ensuring security, backups, and patching are up to date.
* Support users with day-to-day IT queries, both remotely and on-site, ensuring issues are resolved efficiently.
* Mentor and support junior IT technicians, providing guidance and sharing technical knowledge.
* Ensure IT security protocols are followed and implemented, including antivirus, firewalls, and VPNs.
Skills & Experience:
* A minimum of 5 years of experience in an IT Technician or IT Support role.
* Strong knowledge of networking, hardware, software, and security best practices.
* Proficiency in Windows Server, Active Directory, Office 365, and virtualisation technologies (VMware, Hyper-V).
* Experience with network configuration, including VLANs, VPNs, firewalls, and switches.
* Strong problem-solving skills with a proactive approach to IT support.
* Excellent communication skills, with the ability to explain technical concepts to non-technical users.
Benefits:
* Competitive salary based on experience.
* Company pension scheme and healthcare benefits.
* Opportunities for professional development and certification support