Regional Operations Specialist - Independent Living
Michigan & Ohio
1. Company paid Life Insurance
2. Competitive Salary & Comprehensive benefits
3. Generous PTO/Holiday
4. Opportunity for Growth and Development
Position Summary - Regional Operations Specialist - Independent Living
The Operations Specialist - is responsible to provide support, guidance, direction, and oversight from a wellness perspective at communities to sustain continuity of standards until a replacement can be identified. This position will also perform audits and monitor systems to ensure standards are being met.
Required Experience for Regional Operations Specialist - Independent Living
5. Degree in healthcare or related field.
6. Required Travel 70%
7. Experience in Senior Living/Independent Living
8. A minimum of three years of management experience
9. Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software
Accountabilities Regional Operations Specialist - Independent Living :
10. Act as the community Wellness Director or Wellness Administrator during a vacancy Conduct resident assessments/service plans Oversee and monitor resident care to ensure quality standards are maintained Review and process physician orders utilizing eMAR in conjunction with pharmacy support Verify resident ADL schedules are developed and executed when there is a vacancy Collaborates with Human Resources when addressing employee performance concerns Support the training and development of care team members
11. Coordinate and communicate with home office team to ensure smooth transition of outgoing and incoming community team members
12. Promote a positive work environment and encourages collaboration, teamwork, and effective communication with members of the team
13. Conduct monthly audits to ensure compliance with company policies and programs, regulatory agencies and standards
14. Support wellness leaders with ongoing training
15. Perform any other duties as requested within the scope of responsibility and requirements of the job
Skills for Success - Operations Specialist - Independent Living :
16. Deep Devotion: Demonstrated ability to develop caring relationships with direct reports.
17. Strives for Excellence: Ability to teach, coach and mentor, optimizing the team towards a goal or vision.
18. High Integrity and High Trust: Consistently delivers on commitments; maintains confidences and is humble.
19. Motivates Others: Creates an environment where employees can be their Best Version.
20. Decisive : Makes decision based on analysis, wisdom, experience, and good judgement.; uses curiosity and logic to solve difficult problems effectively.
21. Collaborator : Easily gains trust and support of peers; seen as a team player
Equal Opportunity Employer
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