Job summary We are seeking a Senior Analyst to join the Systemic-Anti Cancer Treatment (SACT) Team at The Christie NHS Foundation Trust, on a 1-year contract. This is an exciting opportunity to join a multidisciplinary, data driven team, and be a part of the development of our SACT Strategy and Capacity and Demand Projects. We are looking for an enthusiastic candidate, who has the necessary qualifications, skills, and experience to deliver a high-quality data, analytics and business intelligence service to the SACT service. You will have the skills to effectively communicate with a broad range of colleagues, and be capable of writing complex SQL data queries, and using data visualisation tools to produce informative dashboards. This role requires understanding of the fundamentals of data quality, and the ability to conceptualise data flows within a healthcare setting. This is a contract position, with the option to work a mixture of onsite at The Christie or from home. Main duties of the job Manage their own day-to-day activities including: Answering analytics requests, including producing statistical reports and dashboards Designing and producing Tableau dashboards to support clinical and operational functions Ability to explain methodologies and recommendations to a wide range of audiences (technical and non-technical) Identify the most applicable techniques and variables to meet the customer's needs, investigating conflicting information Investigating outliers and data quality issues Providing data to support research and audit projects Completing project documentation and delivering projects to agreed specifications Recommend improvements in reporting, software, or other systems, which contribute to the performance of the systems or accuracy of data Be an expert in the trusts reporting requirements and support this function. Work closely with data engineering to improve the data warehouse, escalating where changes may impact on analyst products. Post holder must be adept at researching and understanding complex, multi-departmental clinical data flows Test own work and peer-review team member's work Prioritise and plan own work appropriately To explore and stay up to date with various analytics techniques, advising on those optimal for the purpose Present information to technical and non-technical colleagues, altering tone and content to meet the needs of the intended audience. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Date posted 27 February 2025 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year per annum, pro rata Contract Fixed term Duration 12 months Working pattern Part-time Reference number 413-89853-CNS-AK Job locations Chemotherapy Suite - E00007 Manchester M20 4BX Job description Job responsibilities General 1. Manage their own day-to-day activities including Answering analytics requests, including producing statistical reports and dashboards. Designing and producing Tableau dashboards to support clinical and operational functions. Ability to explain methodologies and recommendations to a wide range of audiences (technical and non-technical). Identify the most applicable techniques and variables to meet the customers needs, investigating conflicting information. Investigating outliers and data quality issues Providing data to support research and audit projects Completing project documentation and delivering projects to agreed specification 2. Recommend improvements in reporting, software, or other systems, which contribute to the performance of the systems or accuracy of data 3. Be an expert in the trusts reporting requirements and support this function. 4. Work closely with data engineering to improve the data warehouse, escalating where changes may impact on analyst products. 5. Post holder must be adept at researching and understanding complex, multi- departmental clinical data flows. 6. Test own work and peer-review team members work 7. Prioritise and plan own work appropriately 8. To explore and stay up to date with various analytics techniques, advising on those optimal for the purpose 9. Present information to technical and non-technical colleagues, altering tone and content to meet the needs of the intended audience. 10. Contact customers and digital and deal with issues associated with access to data. Deliver bad news to customers when necessary, such as delays in provision of data; suggest alternative approaches; provide support to reduce data quality issues. 11. Be a point of contact for CODU, managing queries, problems, requests, and incidents ensuring they are logged and tracked. 12. Post holder must conform to Trust and departmental procedures and working practices, seeking further advice and information when necessary. 13. Expert at understanding problems and utilising various software to provide data insight tools using appropriate analytical techniques. 14. An exceptional attention to detail, ensuring high quality and efficient new processes are implemented. 15. Work closely with other teams in digital services (software development, data engineering) to understand cross over in work streams, and potential implications. 16. Be continuously aware of changes to working practices for colleagues across the trust. Ensure that products are amended to reflect these changes and meet expectations of stakeholders. Job description Job responsibilities General 1. Manage their own day-to-day activities including Answering analytics requests, including producing statistical reports and dashboards. Designing and producing Tableau dashboards to support clinical and operational functions. Ability to explain methodologies and recommendations to a wide range of audiences (technical and non-technical). Identify the most applicable techniques and variables to meet the customers needs, investigating conflicting information. Investigating outliers and data quality issues Providing data to support research and audit projects Completing project documentation and delivering projects to agreed specification 2. Recommend improvements in reporting, software, or other systems, which contribute to the performance of the systems or accuracy of data 3. Be an expert in the trusts reporting requirements and support this function. 4. Work closely with data engineering to improve the data warehouse, escalating where changes may impact on analyst products. 5. Post holder must be adept at researching and understanding complex, multi- departmental clinical data flows. 6. Test own work and peer-review team members work 7. Prioritise and plan own work appropriately 8. To explore and stay up to date with various analytics techniques, advising on those optimal for the purpose 9. Present information to technical and non-technical colleagues, altering tone and content to meet the needs of the intended audience. 10. Contact customers and digital and deal with issues associated with access to data. Deliver bad news to customers when necessary, such as delays in provision of data; suggest alternative approaches; provide support to reduce data quality issues. 11. Be a point of contact for CODU, managing queries, problems, requests, and incidents ensuring they are logged and tracked. 12. Post holder must conform to Trust and departmental procedures and working practices, seeking further advice and information when necessary. 13. Expert at understanding problems and utilising various software to provide data insight tools using appropriate analytical techniques. 14. An exceptional attention to detail, ensuring high quality and efficient new processes are implemented. 15. Work closely with other teams in digital services (software development, data engineering) to understand cross over in work streams, and potential implications. 16. Be continuously aware of changes to working practices for colleagues across the trust. Ensure that products are amended to reflect these changes and meet expectations of stakeholders. Person Specification Qualifications Essential Educated to graduate degree level or equivalent Able to demonstrate ongoing commitment to own personal development Desirable Post graduate level of education in an informatics / scientific / mathematical discipline Database / dataflow / reporting practitioner certificates, e.g. SQL, Microsoft server tools etc. PRINCE 2 Foundation or equivalent project management Evidence of formal statistical training Experience Essential Substantial experience in an analytics role involving analysis of complex data Substantial experience of querying complex databases using SQL Experience of creating data visualisations to inform decision making. Preferably using data visualisation software such as Tableau or PowerBI. Experience of providing a data and analytics service to requestors Experience of data quality / data integrity monitoring and improvement Extensive experience MS Office Experience of successfully managing a number of equally important tasks successfully Experience of a lead role within a project Desirable Experience of data capture process re-design, critical analysis and implementation of change Experience of supporting staff and their associated workload Experience of clinical or corporate service operational management Experience of audit methodologies Experience of managing, teaching and coaching staff Creating new policies, procedures and system documentation relating to data management NHS experience involving close working relationships with senior managers, clinicians and multidisciplinary environment Skills Essential Excellent communication skills - verbal, written, presentational and interpersonal Able to support work of a team and appraise work of others. Advanced analytical skills in data extraction, data analysis and report writing Ability to communicate complex analytical processes and visualisations to a variety of staff at different levels within the organisation Demonstrable evidence of use of own initiative Able to work to deadlines, prioritise and manage workload in a busy and changing environment Excellent problem solving skills Desirable Application of essential skills within an NHS environment Ability to think creatively Influencing and negotiating skills Evidence of training skills Able to interpret the working practices of others and suggest new ways of working to improve service delivery. Knowledge Essential Advanced knowledge of relational databases Knowledge of data warehousing principles Expert knowledge of wide range of data analysis approaches, and their appropriate use. Desirable Understanding of how services are commissioned within the NHS. Knowledge of hospital services and how services interlink Knowledge of hospital information systems An understanding of an NHS Trust's information requirements An understanding of an NHS Trust's obligations in relation to the submission of information to external parties Specialist knowledge of how ICT systems can support clinicians in the treatment of patients within a hospital Specialist knowledge of how ICT systems can support the administration processes and management of a hospital Knowledge of the working practices used within the Trust, e.g. Inpatients, Outpatients, Medical Records and Medical Secretaries Knowledge of Cancer Services Specialist knowledge of how ICT systems can support clinicians in the treatment of patients within a hospital Knowledge of clinical areas: Radiotherapy, Chemotherapy, and Theatres. Values Essential Ability to demonstrate the organisational values and behaviours Other Essential Evidence of continuing professional and personal development Hybrid/Office based role with the need for travel to Christie managed sites or partner sites as necessary Maintain confidentiality relating to patient data and sensitive information relating to the business of the Trust Ability to work flexibly to meet key deadlines and core service coverage Person Specification Qualifications Essential Educated to graduate degree level or equivalent Able to demonstrate ongoing commitment to own personal development Desirable Post graduate level of education in an informatics / scientific / mathematical discipline Database / dataflow / reporting practitioner certificates, e.g. SQL, Microsoft server tools etc. PRINCE 2 Foundation or equivalent project management Evidence of formal statistical training Experience Essential Substantial experience in an analytics role involving analysis of complex data Substantial experience of querying complex databases using SQL Experience of creating data visualisations to inform decision making. Preferably using data visualisation software such as Tableau or PowerBI. Experience of providing a data and analytics service to requestors Experience of data quality / data integrity monitoring and improvement Extensive experience MS Office Experience of successfully managing a number of equally important tasks successfully Experience of a lead role within a project Desirable Experience of data capture process re-design, critical analysis and implementation of change Experience of supporting staff and their associated workload Experience of clinical or corporate service operational management Experience of audit methodologies Experience of managing, teaching and coaching staff Creating new policies, procedures and system documentation relating to data management NHS experience involving close working relationships with senior managers, clinicians and multidisciplinary environment Skills Essential Excellent communication skills - verbal, written, presentational and interpersonal Able to support work of a team and appraise work of others. Advanced analytical skills in data extraction, data analysis and report writing Ability to communicate complex analytical processes and visualisations to a variety of staff at different levels within the organisation Demonstrable evidence of use of own initiative Able to work to deadlines, prioritise and manage workload in a busy and changing environment Excellent problem solving skills Desirable Application of essential skills within an NHS environment Ability to think creatively Influencing and negotiating skills Evidence of training skills Able to interpret the working practices of others and suggest new ways of working to improve service delivery. Knowledge Essential Advanced knowledge of relational databases Knowledge of data warehousing principles Expert knowledge of wide range of data analysis approaches, and their appropriate use. Desirable Understanding of how services are commissioned within the NHS. Knowledge of hospital services and how services interlink Knowledge of hospital information systems An understanding of an NHS Trust's information requirements An understanding of an NHS Trust's obligations in relation to the submission of information to external parties Specialist knowledge of how ICT systems can support clinicians in the treatment of patients within a hospital Specialist knowledge of how ICT systems can support the administration processes and management of a hospital Knowledge of the working practices used within the Trust, e.g. Inpatients, Outpatients, Medical Records and Medical Secretaries Knowledge of Cancer Services Specialist knowledge of how ICT systems can support clinicians in the treatment of patients within a hospital Knowledge of clinical areas: Radiotherapy, Chemotherapy, and Theatres. Values Essential Ability to demonstrate the organisational values and behaviours Other Essential Evidence of continuing professional and personal development Hybrid/Office based role with the need for travel to Christie managed sites or partner sites as necessary Maintain confidentiality relating to patient data and sensitive information relating to the business of the Trust Ability to work flexibly to meet key deadlines and core service coverage Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Christie NHS FT Address Chemotherapy Suite - E00007 Manchester M20 4BX Employer's website https://www.christie.nhs.uk/ (Opens in a new tab)