Application Support Specialist
Location: London or Newcastle, UK
Type: Hybrid (3 days on-site per week)
£430- £530 Inside IR35 Per day
6 Months contract
We are hiring an Application Support Specialist to provide second-line support for critical financial applications. You will work in a team ensuring seamless operations for over 1,000 business users, including Investment Managers and Financial Planners.
Responsibilities:
* Monitor and ensure application functionality.
* Investigate and resolve issues, escalating when required.
* Maintain and develop SQL/SSRS reports.
* Implement upgrades and support new developments.
* Train and assist 1st line support teams.
Requirements:
* Proven experience in IT application support, especially CRM (e.g., MS Dynamics).
* Strong skills in troubleshooting, SQL, and Microsoft Server platforms.
* Experience in financial services or high-pressure environments (preferred).
* Availability for shift patterns and on-call support