Job Summary
The successful candidate will be experienced in Data Input and must have a flexible approach to working to meet the needs of a demanding service. The post holder will be required to undertake duties including:
* Verification, correction, and updating of Emergency Department Patient information.
* Collection of data from medical notes.
* Undertaking validation of patient coded episodes to ensure optimisation of correct income tariffs.
* Validation and completion of report forms to a high standard of accuracy.
* Liaise with nursing/medical staff to ensure accurate data collection and validation to ensure performance targets are met.
You will have an enthusiastic approach to the challenges of a busy and constantly changing working environment, with the ability to remain calm under pressure while working well within our team. Proven ability to prioritize, plan, and organize work on a daily basis together with good communication skills that are essential to working to tight deadlines.
Please Note: Under UK law, we are unable to sponsor candidates for VISAs for this position. Therefore, applicants must have the right to work in the UK without the need for sponsorship.
Main duties of the job
* To investigate, validate, and correct information relating to the Patients attendance/discharge from the Emergency Department.
* To audit, reconcile, and transfer clinically generated coding information from the Patient Record and EDMS, inputting onto the A&E Department Maxims system.
* To ensure accurate input of patient information using all aspects of the Patient information system Care flow Live when adjusting errors, ensuring all attendance/discharge details are correct.
* Contribute to the accuracy and completeness of ED coding which underpins the Payment by Results initiative and national clinical coding requirements.
* To liaise with wards and other hospital departments as necessary to view information in source documentation required to update Patient episodes.
* To work within the wider departmental Data Quality Team to investigate incidents of incorrectly recorded data and instigate appropriate remedial action.
* Demonstrate effective organisational and time management skills with the ability to work independently and as part of a team.
* To be aware of Data Quality issues relating to CQUINN Targets of the department.
* To run, populate, and disseminate discrepancy reports.
About Us
The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.
From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk, and Newton hospitals.
The Trust provides regional services for burns, plastic surgery, and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man, and North Wales.
Our Vision Is To Deliver 5 Star Patient Care:
* CARE that is evidence-based, high quality, and compassionate.
* SAFETY that is of the highest standards.
* COMMUNICATION that is open, inclusive, and respectful.
* SYSTEMS that are efficient, patient-centred, and reliable.
* PATHWAYS that are best practice and embedded, but also respect the individual needs of patients.
Our Achievements Include:
* Trust rated Outstanding by CQC Inspection August 2018.
* Top 100 places to work in the NHS (NHS Employers & Health Service Journal).
* Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme.
Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.
Date posted: 14 March 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £23,615 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 409-7036717
Job locations:
Whiston Hospital
Warrington Road
Prescot
L35 5DR
Job Description
KEY DUTIES - CONTINUED
* Perform Data quality audits on patient records scanned in the department ensuring compliance with agreed targets.
* To actively participate in month-end targets and departmental service audits.
* To alert Non-Clinical Services Manager, Admin Supervisor, and users to recurrent problem areas.
* To be able to communicate with all levels of staff in the Trust and communicate messages and problems as they arise.
* Oversee the safe storage and collection of Patients' paper records ensuring compliance with Data protection.
* Be able to work as part of a team, promoting effective workflows in the department to cover leave and sickness.
* Deal appropriately with all enquiries and requests, telephone, and e-mail, ensuring a responsive service is delivered.
* To work in a flexible manner in accordance with Trust Policy.
* Maintain all working areas, ensuring health and safety procedures are adhered to.
* Adhere to Trust and departmental Uniform Policy.
* Ensure compliance with all departmental Data Quality initiatives.
* Attend appropriate training, meetings, and education sessions at the request of manager.
* Suggest and implement new ways of working to improve efficiency.
* Any other duties required by your Line Manager.
TEACHING & TRAINING RESPONSIBILITIES:
* Assist Administration Supervisor with training and induction of new administration staff.
Person Specification
Qualifications Essential
* Educated to GCSE Level or equivalent.
* ECDL or equivalent qualification/experience.
Knowledge & Experience Essential
* Excellent IT skills.
* Experience of Microsoft Office packages.
* Experience of Data Cleansing.
Desirable
* 1-year Acute Hospital Administration Experience.
Skills Essential
* Demonstrate ability to coordinate information from various sources providing it in an accurate manner wherever required.
* Ability to accurately maintain computerized and manual filing/documentation system.
* Ability to work under pressure and produce high-quality work to tight deadlines.
* Manage/prioritize own workload.
* Self-motivated and able to work with limited supervision.
* Able to use own initiative and respond to new challenges.
* Excellent communication skills.
* Able to work the hours and duties required by the post.
* Able to adopt a flexible approach to working when required.
Other Essential
* Understanding of the confidential nature of the role and awareness of Data Protection Act.
* Must have an awareness of health and safety procedures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Whiston Hospital
Warrington Road
Prescot
L35 5DR
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab) #J-18808-Ljbffr