Our Professional & Financial Risks team ("PFR") is part of the firm's insurance group and has a well-established client base, acting for the vast majority of Professional Indemnity Insurers in the market and their insureds. The team handles a wide variety of claims against various professionals including solicitors, insurance brokers, accountants, and financial advisers. The role largely involves defending liability claims both pre and post litigation, but the team also provides advice/representation on associated matters such as regulatory issues, risk management, and Ombudsman complaints. The team is also frequently asked to advise insurers on policy coverage aspects of claims. As well as acting for all the major Professional Indemnity Insurers, the team also acts directly for a number of large professional services firms. The team is top-ranked for professional negligence in both Chambers & Partners and Legal 500.
The Role
The successful candidate will have the opportunity to work with a number of partners and lawyers within a vibrant and growing team. The work will be varied, interesting, and challenging, and you will be given autonomy; there will be the opportunity to work on matters involving a range of professions with values ranging from tens of thousands of pounds to multi-millions. You will also have the opportunity to get involved with business development and client initiatives as well as:
1. Managing a caseload of Professional Indemnity claims, including coverage issues.
2. Delivering high quality and timely output to clients, ensuring high levels of client service and alignment with agreed working practices and client service level agreements.
3. Contributing to the development and improvement of the team's service, support, processes, and procedures.
4. Working to develop an environment of constant improvement: enthusiastically sharing with and helping others; and taking responsibility for aspects of team development, such as intranet pages, training, and induction, process improvements, etc.
5. Capturing and collating required Management Information in accordance with agreed practice for clients.
Minimum Requirements
* Solicitor or Legal Executive NQ +
* A strong grounding in litigation experience. Insurance experience is desirable but not essential.
* A good knowledge of legal procedures.
* Able to deliver legal and commercial solutions and establish collaborative working relationships with clients and colleagues to provide an outstanding client experience.
* Supports the team to manage the client experience, develops trusted relationships, and interacts with clients confidently to achieve the best outcome for the client.
* Committed to business development to further grow their network and the practice.
* Works efficiently and commercially and understands the importance of financial hygiene.
* Collaborative and works effectively in a team.
* Excellent communication skills (both orally and in writing).
* An ability to adapt to shifting priorities and adapt plans accordingly.
* Able to demonstrate good initiative and problem-solving skills, but be conscious of when to consult others.
* Good attention to detail and excellent organisational skills.
* Good knowledge of Microsoft Office.
Committed to being part of a supportive, inclusive, and collaborative firm culture. We are problem solvers. Whether in front of clients or behind the scenes. To solve problems creatively for clients, we need diverse collaborative thinking; drawing on different experiences, backgrounds, and perspectives. That means that everyone who either applies to, or works for, the firm is treated equitably. We believe in removing barriers to equal access not least because our people define us and define what we do. If you need support and adjustments to do your best work, whether that's during the recruitment process or throughout your time at RPC, we're here to help.
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