The Role
Our customers are a diverse group of technical and non-technical users spread around the world, with your focus on UK and European customers. They mostly use cloud-hosted solutions with some on-premises and require remote support for all of their questions and issues.
This Support Engineer role will support all aspects of system use and will involve complex problem-solving, issue replication, relationship management, and communicating with all levels of technical ability, both internally and externally.
Benefits
* 22 days holiday (plus 3.5 discretionary days at Christmas)
* Holiday trading
* 4x salary life insurance
* Permanent health insurance
* Upto 6% pension contribution
* Company bonus scheme
* Private medical cover – (taxable benefit)
Additional Information
This Support Engineer position is a hybrid role, working from home with regular office days. You should live within commutable distance of our Abingdon office.