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Head of Transition and Service Design - Technology - Counter Terrorism Policing HQ, Crawley, West Sussex
Client: Reed- UNLIMITED
Location: Crawley, West Sussex, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 24.04.2025
Expiry Date: 08.06.2025
Job Description:
The Head of Transition and Service Design - Technology - Counter Terrorism Policing HQ will lead a team responsible for designing end-to-end service journeys, ensuring users can achieve their goals and policies are effectively implemented through complex technical solutions. This role involves creating or modifying transactions, products, and content across digital and offline channels within CTP HQ and partner organizations.
The post holder will work flexibly within the IT solutions portfolio, overseeing multiple programs/projects, and collaborating with partner agencies on service design and transition activities.
Key stakeholders include the Head of Delivery, Head of ICT, ICT SLT, SROs, Project Executives, Programme Directors, and other Unit Heads. The role requires an experienced practitioner who can define best practices, influence strategy, and mentor others.
Responsibilities include influencing design and organizational priorities, collaborating across government, and ensuring effective resource planning for service transitions. The post involves direct line management of Service Design and Transition SMEs within a matrix management model.
How to apply
Click the apply now button below to submit your CV and online application form. Applications close at 23:55 on 16th May 2025.
The Met is committed to diversity, equity, and inclusion, encouraging applications from all backgrounds, especially from disabled people, ethnic minorities, and women. We support disability equality and provide reasonable adjustments during recruitment upon request.
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