Job Description Mentus recruitment are proudly working with an esteemed provider of neurodevelopmental assessments for children and adults. Our client offers the highest standard in neurodevelopmental assessments through its consultant psychiatrist led service.
Due to continued growth and expansion they are seeking to employ a Practice Manager to lead the service and play a pivotal role in its continuous development.
Salary £50,000-60,000
The Practice Manager is a pivotal leadership role responsible for ensuring the delivery of high-quality clinical care, seamless patient experiences, and operational excellence. This role encompasses team management, patient engagement, clinical policy adherence, and collaboration with senior leadership to drive organizational success.
Key Responsibilities:
Patient Experience & Feedback
Ensure a smooth and seamless patient journey from referral to follow-up, including assessment, treatment, and aftercare.
Manage all patient complaints and feedback, implementing solutions to improve satisfaction and outcomes.
Provide monthly reports to senior leadership with actionable insights and proposed system improvements.
Clinical Policy & Compliance Management
Maintain and update clinical policies to align with national guidelines and best practices.
Ensure compliance with clinical standards and Information Commissioners Office (ICO) requirements for main...