About the company Kingsley Specialist Services has established an outstanding reputation nationally, among both social services professionals and residents†families, for delivering innovative, person-centred support to adults with learning disabilities, particularly those who may have complex needs. Staff at our five services in Norfolk, Suffolk and Cambridgeshire are proud to be part of the Kingsley Healthcare Group Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked – for the eighth year running - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care. Being part of a trusted national care provider gives our Kingsley Specialist Services team the assurance that they will receive all the training and support they need to deliver outstanding care to our clients. We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work (Indeed's Better Work Awards 2023) and our sector-leading 4.7 Glassdoor rating, we are also a Real Living Wage employer, ensuring that we reward and value dedication. We welcome passionate individuals who want to make a difference to our growing family which puts our people and our residents first. About the role As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence. Kingsley Specialist Services (https://kingsleyspecialistservices.co.uk/) provides support for people with learning disabilities and complex needs who would benefit from living in a more peaceful setting. Reports to: Home Manager/Deputy Manager/Nurse Skills and attributes Previous experience in a senior care role. Strong communication and leadership skills. Good organisational skills and ability to prioritise workload. Ability to work effectively as part of a team. Empathetic and caring nature. Full UK Driving Licence is preferred, but not essential. Education and qualification You will have, or be working towards, NVQ3 in Health & Social Care. What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step. Cypress House Learning Disability Home, Lowestoft, Suffolk Pay: : £13 per hour Type: Permanent Shift: Days £500 Welcome bonus Benefits Comprehensive induction and training programme. Opportunities for career development and progression. Employee Assistance Programme Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands. We’ll pay for your full DBS disclosure Your uniform will be provided – this is another cost that we think it’s essential that we cover for you. Enhanced rates of pay for bank holidays Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours. £500 Welcome bonus Your right to work in the UK In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.