Company: ASCO UK Limited Employment Type: Full Time/Permanent Location: Peterhead Hours of Work: 40 hours per week. 8am to 5pm Monday to Friday. To ensure all material is despatched from the Quayside within relevant time scales in a safe and accurate manner. Duties include: Maintain records and oversee cargo for tracking purposes Ensure all Dangerous Goods, SEPA and Waste Documentation is present and correct Liaise with Vendors to coordinate efficiently the return of materials with regards to designated delivery bookings and available crane and forklift provision where required Liaise with Client and internal departments regarding queries and non-conformances Ensure an accurate, auditable, record of all activities within your area of work is maintained and correctly filed Collate shipping paperwork, scan and file for the relevant client folders Despatch cargo within TMS system Must be customer focused in order to ensure customer satisfaction at all times Develop and maintain effective customer and vendor relationships Ensure that formal procedures, standing instructions and safety standards are complied with at all times Build effective relationships with staff across all levels of the business Liaise with the logistics coordinator and other quayside personnel as required Liaise with delivery/ truck drivers to ensure that correct documentation and safety standards are complied with at all times Ad-hoc duties as required in line with applicable training/competency assessments undertaken Minimum Competencies (Skills, Knowledge and Behaviours): Maintains positive work relationships Knowledge of Waste Regulations Working Knowledge of Microsoft Excel Transportation of abnormal load/ regulations knowledge Ability to present a positive company image through first class customer service delivery and customer engagement Ability to adapt to changing situations Reliable and conscientious with good time management skills Good communicator Ability to work under pressure and unsupervised Proactive in seeking and implementing ways to improve operational performance Accuracy and attention to detail Manual handling COSHH Awareness Minimum Qualifications: Dangerous Goods Awareness - ADR/IMDG Desirable Qualifications/Competencies: Previous customer service experience Previous operational/logistics experience Knowledge of relevant legislation Equity, Diversity and Inclusion (ED&I): ASCO is committed to supporting and promoting Equity, Diversity & Inclusion (ED&I). This commitment is embraced by our Group Board and our Management Board and informs all of our activities and their impact on our customers, employees and our stakeholders.