Buchan and London Recruitment Ltd is committed to delivering exceptional recruitment services by connecting qualified candidates with rewarding job opportunities. We are currently hiring for a permanent position: Maintenance Coordinator for a well-known maintenance service provider based in Basildon, Essex. The ideal candidate will possess: - Previous experience as a Maintenance Coordinator or Helpdesk Coordinator - Strong telephone skills and excellent customer service abilities - Proficient knowledge of Excel, Outlook, and Word - Capability to work both independently and as part of a team - Understanding of planning maintenance work and managing subcontractors - Experience in dealing with quotations and proactively ensuring repairs are completed from start to finish - Ideally, a background in facilities management Key Duties will include: - Liaising with subcontractors - Answering telephone inquiries - Inputting calls into a database system - Updating clients - Producing purchase orders - Monitoring progress - Participating in the on-call rota - Working on planned maintenance and managing key clients Working Hours: Monday to Friday, 8:30 AM - 5:00 PM (non-hybrid working option) Salary: £32,000 - £35,000 plus benefits