Customer Account Manager, Wednesbury, Permanent, full-time, ASAP start, Hybrid working, £24k-£26k Your new role Customer Account Manager £24,000 - £26,000 per annum Permanent and full-time Wednesbury based, hybrid working Key duties First POC for all customer queries Working with Area Sales Managers to discover opportunities from leads Represent the company with the correct approach, appearance & tone-of-voice. Liaise with colleagues in other departments to ensure effective resolution of queries Proactive outbound retention, prospecting and lead activity management What you'll need to succeed 3 years in a fast-paced customer account management role Proven experience in a sales or account management role Excellent communication skills, both written and verbal Proficiency in Salesforce or similar CRM software Ability to analyse data and draw actionable insights, working closely with the Area Sales Manager Effective IT skills What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. 4647819