Tour Manager Lead Are you an experienced and driven travel professional looking for new a rewarding role? This well-established and award-winning company specialising in escorted touring holidays, is seeking a Tour Manager Lead to join their Operations team. This is a fantastic opportunity to work with a dynamic team, leading the recruitment, training, and support of freelance Tour Managers, ensuring exceptional holiday experiences for customers. Salary circa £30k, hybrid working. Tour Manager Lead – Role & Responsibilities: As the Tour Manager Lead, you will play a key role in the recruitment, professional development, and management of a team of freelance Tour Managers. From ensuring smooth tour allocations to providing ongoing support and feedback. Recruit, train, and support a high-performing team of freelance Tour Managers. Monitor and manage performance using guest feedback and annual summaries. Allocate Tour Managers to planned holidays, balancing operational needs and preferences. Develop and deliver comprehensive training and induction programme. Foster a sense of belonging through newsletters, meet ups, and regular communication. Ensure all paperwork, contracts, and policies are accurate and up to date. Lead and support the Tour Manager Co-Ordinator in their responsibilities. Participate in the emergency phone rota for 24-hour operational cover. Tour Manager Lead – Skills & Experience Required: Experience in the travel industry in operations, service delivery, or Tour Manager / Leader roles. Strong organisational and leadership skills with a “can-do” attitude. The ability to remain calm under pressure and adapt to last-minute changes. Proficiency in Microsoft systems (Excel, Word, Outlook) and the ability to learn new systems quickly. A passion for travel and a customer-focused mindset. Strong interpersonal skills to build relationships with Tour Managers and team members. Tour Manager Lead – Key Benefits: Salary circa £30k depending on experience. This position offers hybrid working with 3 days in the office, with flexibility required according to business requirements. This role is perfect for someone looking to advance their career in the travel industry, working alongside senior management to develop an exceptional team. If you're a proactive leader who enjoys working under pressure and has a genuine passion for travel, we’d love to hear from you. Please apply for the position of Tour Manager Lead online or email your cv to