Be our Reservationist but most importantly be you!
At our hotel we want our people to be themselves and that means you. Join our team and here is what you’ll get for being yourself:
• Be part of a team who live and breathe our purpose
• Flexible working hours – full time role 5 days per week
• You'll be fed by our chefs when on duty
• Progression and training opportunities throughout Kaleidoscope Collection
• Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family
• Discount on eating, drinking and sleeping at all of our properties
• Discounts on local gyms and hospitality (and tattoos!)
• £500 refer a friend scheme
• Work in a stimulating environment as part of a diverse community of people
• Free parking on site
And there’s more where these came from…
At Homewood we approach the serious matter of hospitality with a huge amount of imagination and a delicate touch of mischief. You will be part of our zesty team who are passionate about our 31 bedroom hotel with incredible spa and dining space.
We love to create unexpected little moments of delight with talking points as you journey through our hotel. A collection of glamorous chandeliers or random sculptures around the gardens, a giant teddy bear for instance! We all know that really our team is the cherry on the cake and that’s why we are waiting for you…
What’s it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you’re new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you’est you, you can be; it makes working in this hotel that little bit more exciting.
We stand behind being big hearted, respecting each other, our guests and the wider community. On top of that, we are ALWAYS serious about giving our guests a bloody good time!
Get a better look at our team culture here: https://www.instagram.com/kaleidoscopehotels/
As Reservationist what you’ll be doing
* In
this Reservationist position you will be based at Homewood working five
days per week working on a rota basis with shifts from Monday to Sunday. There will be
the opportunity for hybrid working following the successful completion of
a probationary period
* Be
our ‘go to’ person on room, dining and spa bookings for Homewood in
Freshford and The Bird, Bath
* Ensure
you are prepared to provide the very best of guest service with faultless
hotel knowledge and a keen sense of organisation
* Show
excellent communication as you work closely with all hotel teams and their
managers to maximise the guest experience
* Work
as part of a small reservations team to provide a seamless reservations
service across 7 days of the week
* Take
guidance from our General Managers and Senior Team on how we can maximise
revenue through upselling, upgrading and sharing our latest offers
* Offer
support to the hotel teams with your working knowledge of systems
including Opera, Resdiary, Premier Spa and Guest Folio
What happens
next with your Reservationist application?
Attract our
attention with your application and we’ll call you. After we speak on the
phone you can expect a friendly invite to spend an hour or two with our team so you can really get to see our culture – Ask all your questions and we will ask
you a few too. If all goes well, you may just become part of the team!